SLED Opportunity · NEW YORK · NEW YORK

    Chatbot Solution

    Issued by State University of New York (SUNY)
    stateRFPnew yorkSol. 2133337
    Closed
    STATUS
    Closed
    due Apr 16, 2026
    PUBLISHED
    Mar 26, 2026
    Posting date
    JURISDICTION
    new york
    state
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    SUNY Empire State University seeks vendors for a cloud-based chatbot solution under RFP ESU-212154855. The contract is for three years with options to extend. The award will go to the most qualified vendor. Procurement communications are restricted by NYS law. Contracting goals include SDVOB, MBE, and WBE participation.

    Opportunity details

    Solicitation No.
    2133337
    Type / RFx
    RFP
    Level
    state
    Published Date
    March 26, 2026
    Due Date
    April 16, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    new york
    Agency
    State University of New York (SUNY)

    Description

    This Request for Proposal (RFP) is issued by the State University of New York (“SUNY”), Empire State University (“Empire”). SUNY Empire seeks a responsive and responsible vendor to provide a cloud-based Chatbot Solution, as defined in the specifications listed in the RFP (ESU-212154855). The results of the RFP will be used to award a contract for a cloud-based Chatbot Solution for a three year term, SUNY Empire and the winning Bidder may mutually agree to exercise 1 or 2 one-year options to extend the contract. The RFP will be awarded to the vendor determined to be most qualified to meet the specifications and requirements as described in this RFP. This procurement's communications are restricted under NYS Finance Law 139j and 139k. You may only contact the designated contacts on this advertisement for information. Please send all inquiries via email to the contacts listed on the ad. The RFP and response forms are attached to this advertisement. Please make all inquiries are made by email and only to the designated contacts indicated in this advertisement. SUNY Empire reserves the right to award no contract. PLEASE BOOKMARK THIS ADVERTISEMENT AND CHECK BACK REGULARLY AS ANY UPDATES AND RFP BID ATTACHMENTS WILL BE UPLOADED HERE. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Career America Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00%

    Key dates

    1. March 26, 2026Published
    2. April 16, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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