SLED Opportunity · VIRGINIA · VIRGINIA

    Contact Center Solutions

    Issued by Virginia Community College Shared Services Center
    stateSource SoughtvirginiaSol. 113005
    Closed
    STATUS
    Closed
    due May 29, 2026
    PUBLISHED
    May 11, 2026
    Posting date
    JURISDICTION
    virginia
    state
    NAICS CODE
    541618
    AI-classified industry

    AI Summary

    Seeking a qualified contact center service provider to support student inquiries on enrollment, retention, financial aid, and student accounts for Virginia Community Colleges. Proposals due June 23, 2026.

    Opportunity details

    Solicitation No.
    113005
    Type / RFx
    Source Sought
    Status
    Open
    Level
    state
    Published Date
    May 11, 2026
    Due Date
    May 29, 2026
    NAICS Code
    541618AI guide
    Jurisdiction
    virginia
    Agency
    Virginia Community College Shared Services Center

    Description

    The intent of this project is to provide a qualified contact center solution in support of potential and existing student questions regarding enrollment, retention, financial aid, and/or student accounts (as selected by individual colleges). The successful offeror shall provide all necessary labor, materials, supervision, equipment, services, incidentals, and related items to provide the necessary services listed within the attached documentation. Questions are due 5 PM 5/29/26, with proposals due 5 PM 6/23/26.

    Key dates

    1. May 11, 2026Published
    2. May 29, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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