Museum Ticket Sale Software

Solicitation No.

8616843658

Type / RFx

RFP

Status

Active

Level

city

Published Date

March 27, 2026

Due Date

April 23, 2026

NAICS Code

541512AI guide

Jurisdiction

City of Longmont

State

Colorado

Agency

City of Longmont

This is a Best Value Approach (BVA) Request for Proposals, a unique procurement method. The City will present training to understand and properly apply the BVA method in the Pre-Proposal Conference. The City of Longmont (City) issues this Request for Proposal (RFP) to obtain proposals and award a contract for a software solution to sell tickets in its 250-seat Stewart Auditorium in the Longmont Museum. The software must meet the operational, financial, and public-facing service expectations of the City of Longmont while delivering a modern, user-friendly experience for both Museum staff and visitors. The scope relates to the Scope of Work as specified in this RFP with the goal of securing the best value for the City. The City does not have an implementation budget for this system and will accept an alternative pricing model to compensate the awarded proposer (such as a fee, revenue share, or hybrid model). **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.1267.C2695651 **Piggyback Contract**: No **Question Acceptance Deadline**: 04/09/2026 07:00 PM EDT **Questions are submitted online**: Yes **Bid Submission Type**: Electronic Bid Submission **Additional Bidding Instructions**: To ensure that a proposal is complete and addresses all key RFP issues, proposals must follow the format provided and on the offer forms supplied. Any extra information or materials submitted that are not requested will not be considered in the evaluation process. **Solicitation Number**: 426046 **Reference Number**: 0000418461 **Pricing**: In attached document **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Attachment A | RFP Cover Page, Declaration & Checklist | Yes | Yes | | Attachment B | Key Personnel Proposal Form | Yes | No | | Attachment C | Cost Proposal Form | Yes | Yes | | Attachment D0 | Project Capability Submittal (SC/LE, VA) Checklist and Format | Yes | Yes | | Attachment D1 | Scope/Level of Expertise (SC/LE) Plan | Yes | Yes | | Attachment D2 | Value Added (VA) Plan | Yes | Yes | | Attachment E | Reference List | Yes | Yes | | Attachment I | Contract Exceptions | Yes | No | | Public Viewing Version | Optional - see RFP Section V, Administrative Information, Subsection K, Confidential/Proprietary Information | No | No | **Pre-Bidding Events**: Event Type: Prebid Conference | Attendance: Recommended | Event date: 04/02/2026 12:00 PM EDT | Location: Online via Teams (see link in RFP document) | Event Note: Join: https://teams.microsoft.com/meet/23270896369769?p=h9t4kfgXrnxizBiDlN Meeting ID: 232 708 963 697 69 Passcode: Sm3Zf3su The purpose is to provide help understanding the Best Value Approach as well as this Request for Proposals (RFP) and its requirements, terms and conditions. The meeting will be recorded and the recording will be made available upon request. **Questions and Answers**: - Q1 Arrow Right Question: Reserved seating Do you offer tier pricing for seat reservation? How does the seat reservation work now? Does the customer have the option to select the seat of their choice? Answer: Answered in Addendum 1 03/28/2026 06:21 AM EDT 03/30/2026 06:31 PM EDT - Q2 Arrow Right Question: Ticketing Volume & System Usage Inquiry To ensure optimal system performance and right-sized infrastructure, can the City provide estimated ticketing volumes, including average monthly sales, peak event demand, and any expected concurrency during high-traffic periods? Answer: Answered in Addendum 2 03/31/2026 12:09 AM EDT 04/01/2026 02:34 PM EDT - Q3 Arrow Right Question: Budget for the project Do you have a budget for this project? Answer: Answered in Addendum 2 03/31/2026 12:25 PM EDT 04/01/2026 02:34 PM EDT

1. March 27, 2026Published
2. April 23, 2026Responses Due