Active SLED Opportunity · VIRGINIA · TOWN OF VIENNA

    Plan Review & Project Management Software

    Issued by Town of Vienna
    cityRFPTown of ViennaSol. 271389
    Open · 17d remaining
    DAYS TO CLOSE
    17
    due Jul 10, 2026
    PUBLISHED
    Jun 11, 2026
    Posting date
    JURISDICTION
    Town of
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The Town of Vienna seeks proposals for a secure, cloud-based plan review and project management software to manage planning, zoning, and site development permits with multi-department workflows, public access, and comprehensive project lifecycle support. Proposals must include implementation, training, and ongoing support.

    Opportunity details

    Solicitation No.
    271389
    Type / RFx
    RFP
    Status
    open
    Level
    city
    Published Date
    June 11, 2026
    Due Date
    July 10, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    Town of Vienna
    Agency
    Town of Vienna

    Description

    The Town of Vienna is seeking proposals from qualified firms to provide a secure, cloud-based software platform that manages applications for planning, zoning, and site development permits. The platform shall facilitate electronic submission, review, tracking, and case management, including reviewer comments, approvals/denials, and related workflow functions.

    The system must support the Town’s multi-department review and regulatory processes, including concurrent review, deadline management, internal coordination, and applicant transparency.

    The system must also support coordination with advisory boards and decision-making bodies such as the Town Council, Planning Commission, Board of Zoning Appeals, Board of Architectural Review, and Windover Heights Board of Review. This functionality is intended for workflow tracking and documentation and does not include agenda or meeting management systems. The system shall allow for routing of applications to these bodies, tracking of review status and outcomes, scheduling notifications, and generation of associated decision and approval documents.

    Applications must be received, processed, distributed, reviewed, and tracked from initial submission through project completion, including bond management, construction inspections, and final close-out.

    The system should also provide reporting capabilities to support performance monitoring and facilitate process improvements.

    Proposals must include acquisition of the software; configuration and implementation to full operational status; data mapping and migration (if applicable); training; and ongoing support. The Vendor must provide a structured implementation plan with defined milestones and staffing continuity. The Town requires clear demonstration that the proposed system can meet operational needs within the proposer’s existing platform architecture.

    The system must allow both internal staff and external applicants to access appropriate project status information and documentation, and shall include an option for non-applicant members of the public to view project status information, with appropriate limitations on accessible content. Ease of use, administrative control, and reliability are critical. The Town places high importance on both staff functionality and public-facing usability.

    Vienna currently operates an existing system. Offerors shall describe in detail how transition to the proposed system would occur, including timeline, data migration approach, staff training, and risk mitigation.

    Additional functional capabilities and technical requirements are described in Section 5 under Software Features.

    Background

    The Town of Vienna is an incorporated municipality located in the northeastern portion of Fairfax County, Virginia. The Town encompasses approximately 4.4 square miles and has an estimated population of 16,562 (U.S. Census Bureau, 2024). Vienna operates as an independent municipal government within Fairfax County, which encompasses approximately 391 square miles and a population exceeding 1.1 million.

    The Town processes approximately 2,000 zoning, site development, and related plan reviews annually for residential, commercial, and institutional projects. Vienna maintains authority over zoning compliance, site development review, advisory board and decision-making processes, bond management, inspections related to site conditions, and enforcement of Town Code provisions.

    Fairfax County retains responsibility for the issuance of building permits and building inspections, and there is no direct system integration between Town and County software platforms. Permit applications are reviewed concurrently by staff across multiple Town departments for compliance with Town Code and development standards, while Fairfax County conducts separate reviews for building code (structural, plumbing, electrical), fire, and health regulations, as applicable. The final building permit is issued by Fairfax County after the applicant provides documentation reflecting the outcome of the Town’s review.

    As a result, the Town’s review process requires coordination across multiple internal departments as well as interaction with an external county agency. The selected software must support this distributed review structure, enable concurrent internal review, and clearly distinguish Town-level approvals from County-issued permits.

    The system must fully support internal Town workflows and is not required to integrate with Fairfax County systems. However, the Town welcomes solutions that offer optional integration or data exchange capabilities with external systems, provided such functionality is clearly described and does not introduce additional complexity or risk to implementation. systems. 

    Project Details

    • Reference ID: RFP 26-13
    • Department: Planning & Zoning
    • Department Head: David Levy (Director)

    Important Dates

    • Questions Due: 2026-06-30T18:00:00.000Z
    • Pre-Proposal Meeting: 2026-06-23T14:00:00.000Z — Teleconference via "Teams"

    Evaluation Criteria

    • Functional & Technical Requirements (30 pts)
      • Concurrent multi-department review workflows
      • Plan review functionality and document markup capabilities
      • Project lifecycle management (application through close-out)
      • Bond, escrow, inspection, and fee tracking capabilities
      • Reporting, dashboards, and analytics
      • Public portal and applicant experience
      • Workflow configurability by Town staff 
      • Compliance with mandatory operational requirements
    • Implementation & Project Approach (15 pts)
      • Quality and realism of implementation plan
      • Data migration strategy
      • Staffing continuity and project team qualifications
      • Risk mitigation approach 
      • Proposed implementation timeline
    • Vendor Qualifications & Experience (15 pts)
      • Experience with local governments
      • Experience with Virginia jurisdictions
      • Similar plan review/permitting implementations
      • Client references and past performance 
    • Security, Compliance & Data Protection (15 pts)
      • Security certifications and third-party assessments
      • Authentication, MFA, and SSO capabilities
      • Role-based access controls and audit logging
      • Data encryption and hosting environment
      • Backup, disaster recovery, RTO/RPO
      • Incident response and notification procedures
    • Training, Support & Customer Services (10 pts)
      • Training program quality
      • Training resources and sandbox environments
      • Service levels and support responsiveness
      • Post-implementation support commitment
    • Cost & Long-Term Value (10 pts)
      • Initial implementation cost
      • Subscription/licensing cost
      • Five-year total cost of ownership 
      • Value of included services and functionality
    • Proposal Quality & Understanding of Requirements (5 pts)
      • Completeness and organization of proposal 
      • Understanding of Town workflows and objectives
    • Demonstrated Operational Capability (40 pts)

      Based on live scenario.

    • Administrative Configuration & Workflow Management (20 pts)
    • User Experience (15 pts)

      Staff and Public Portal

    • Reporting & Analytics (10 pts)
    • Presenter Knowledge & Responsiveness (10 pts)
    • Overall Fit for Town Operations (5 pts)

    Submission Requirements

    • Primary Contact (required)

      Please provide the following information for the main contact for all communication regarding this solicitation:

      Name

      Title

      Phone Number

      Email Address

    • Secondary Contact - Optional

      Please provide the following information for the secondary contact for all communication regarding this solicitation:

      Name

      Title

      Phone Number

      Email Address

       

    • Certification Regarding Debarment (required)

      This is to certify that this person/firm/corporation is not now debarred by the Federal Government or by the Commonwealth of Virginia or by any other state, town, city, or county from submitting proposals for such work nor are they an agent of any person or entity that is now debarred.

    • References (required)

      Please supply three (3) references of projects similar in character and scope of work specified under this solicitation. Include the owner's name and address, contact person (name, email address, and telephone) and completion date.

    • State Corporate Commission (required)

      Please download the below documents, complete, and upload.

    • SWaM Status (required)

      A certified SWaM Business is one that holds a current certification from the Virginia Department of Small Business and Supplier Diversity (SBSD), the U.S. Small Business Association (SBA), the Women's Business Enterprise National Council (WBENC), National Minority Supplier Development Council (NMSDC) or from other U.S. State and some local government supplier diversity program.

      Is your company a certified Small, Woman or Minority Owned (SWaM) Business or Disadvantaged Business Enterprise?

    • Certification Type

      What is your company's certification type?

    • Certification Information

      If applicable, please provide the Certification Entity/Agency and the Certification Number(s).

    • Proposal (required)

      Please upload your proposal here.

    • Other Documents

      Please upload other documents here.

    • Authorization (required)

      In accordance with the terms, conditions and specifications of this Request for Proposal, the authorized person(s) agrees to furnish the items and/or services requested. The authorized person(s) acknowledges that their proposal is valid for a period of 90 days from the due date and certifies they have read, understand, and agrees to all terms and conditions and requirements of this Request for Proposal, and is authorized to contract on behalf of the firm submitting the response.

      In the space below, enter the name and contact email of the person who has signature authority for the Offeror's company, and is hereby agreeing to the statement above.

    • Do you need a pricing table for this RFP? (required)
    • Purpose (required)

      A brief description of the work; a few sentences to a short paragraph.

       

    Key dates

    1. June 11, 2026Published
    2. July 10, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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