Active SLED Opportunity · CALIFORNIA · LOS ANGELES
AI Summary
LAWA seeks qualified vendors to design and manage guest satisfaction surveys to assess passenger experience and improve airport service quality through data-driven insights.
LAWA is issuing this Request for Proposal (‘RFP’) to solicit proposals from qualified vendors to design, administer, analyze, and report on guest satisfaction surveys on behalf of LAWA. The goal is to assess passenger experience, identify areas for improvement, and enhance overall service quality through statistically valid data and actionable insights.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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