SLED Opportunity · MASSACHUSETTS · CITY OF CAMBRIDGE
AI Summary
The City of Cambridge seeks proposals for a cloud-hosted Cemetery Management Software Solution with user-friendly interfaces, financial tracking, mapping, and compliance with Massachusetts regulations. Proposals due May 14, 2026, via the Procurement Portal.
The City of Cambridge would like to invite you to submit a proposal for RFP for Cemetery Management Software Solution. Proposals are to be submitted through the Procurement Portal at https://procurement.opengov.com/portal/cambridgema. Proposals are to be submitted no later than 11:00 am on Thursday, May 14, 2026.
Highly Advantageous: Software presents the cemetery records in a way that is clear, concise and easy to understand. The interface and language used by the software can easily be understood by a cemetery employee. The software can be used with minimal training (approximately 8 hours) by someone with a high school degree or equivalent and minimal experience working with cemetery records.
Advantageous: Software presents the cemetery records information in a way that is clear, concise and easy to understand. The interface and language used by the software can be understood with moderate training (approximately 16 hours) by a cemetery employee with a high school degree or equivalent and some experience working with cemetery records.
Not Advantageous: The software does not present cemetery data in a way that is clear, concise and easy to understand. The interface and language used by the software cannot easily be understood by a cemetery employee without extensive training.
Not Acceptable: The user interface is confusing and the navigation is complicated. Even with extensive training, the cemetery employee would find the user interface to be frustrating.
Highly Advantageous: The software has a public user interface that is well designed, clear, concise and easy for the public to use. A member of the public can easily look up the location of a burial site by the name of the person buried or other interment information.
Advantageous: The software has a public user interface that is easy to use. A member of the public can easily look up the location of a burial site by the name of the person buried.
Not Advantageous: The public interface for the software is not easy to use and is not well designed. The public may struggle to look up the location of a burial site by name.
Not Acceptable: The software does not have a public user interface.
Highly Advantageous: The software has a robust system for tracking revenue. Fees can easily be added, modified or adjusted by the user. The system provides detailed reporting on revenue. The reports can be customized by the user.
Advantageous: The software is able to track revenue. The customer cannot add new fees. The system has financial reports that are not able to be customized by the user.
Not Advantageous: The revenue tracking is hard to use, hard to configure and not adequate for the needs of the Cambridge cemetery.
Not Acceptable: There is no ability to track revenue in the software.
Highly Advantageous: The vendor answered yes to all the software functionality listed in the General Requirements Section. The vendor was able to demonstrate the functionality in the vendor’s demonstration.
Advantageous: The vendor answered yes to at least 18 out of 24 questions in the General Requirements Section. The vendor was able to demonstrate the functionality in the vendor’s demonstration.
Not Advantageous: The vendor answered yes to at least 12 but less than 18 out of the 24 questions in the General Requirements Section and was able to demonstrate the functionality of the features they answered yes to.
Not Acceptable: The vendor answered yes to less than 12 of the questions in the General Requirements Section or the vendor was unable to satisfactorily demonstrate the functionality of the questions where the vendor answered yes.
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If a corporation, include the State in which you are incorporated in.
If a partnership, include the names of partners.
If an individual, include relevant information.
Please include the name, title, telephone and email address of the authorized representative
The Vendor/Contractor certifies that it has not been and currently is not debarred or suspended by any federal, state, or municipal governmental agency under G. L. c. 29, § 29F or other applicable law, nor will it contract with a debarred or suspended subcontractor on any public contract.
The Awarded Vendor must comply with the City’s request for a current Certificate of Good Standing or current Certificate of Registration from the Commonwealth of Massachusetts provided by the Secretary of the Commonwealth’s Office. Foreign Corporations not registered in the Commonwealth must comply with the City’s request for the Certificate of Good Standing from the state of incorporation.
An unchecked response, a failure to respond, or a failure to meet to any of the following Quality Requirements will result in a rejection of your bid. Please check each of the following Quality Requirements as confirmations.
Vendor has a dedicated customer support team that is available for at least 8 hours between 7:00 AM and 5:00 PM EST, M-F.
Vendor has been a provider of cemetery software for 5 or more years.
The solution proposed by the vendor is cloud-hosted, not hosted by the customer.
The vendor can provide three positive references from clients in the United States.
Bidders shall submit a list of three references for which the bidder has supplied similar services. References shall include contact information including contact name, addresses and telephone numbers for each to inquire as to their satisfaction with the bidders’ product and service. In addition, the City reserves the right to use itself as a reference, to contact references not listed and to otherwise perform its own due diligence when making a responsibility determination. A bid maybe rejected on the basis of one or more references reporting less than excellent past performance.
Include contact name, address and telephone #
Include contact name, address and telephone #
Include contact name, address and telephone #
Please electronically sign and upload the following documents using this URL: https://cambridgema.na4.adobesign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCD4UnZSN3XyfqZi9ZxGyvlhSnIlYThymiofiiHN4CtIXU4t2tYM27cVaMk7bVx6AI*
Bidder certifies that this bid is made without collusion with any other person, firm or corporation making any other bid or who otherwise would make a bid.
Please attach only the technical proposal in this section. Do not include pricing information in this section.
Please attach any relevant pricing documentation to this field.
Please include additional notes on general requirements as additional attachments at the end of this section.
Can your software link to scanned documents for individual cemetery records?
Can your software track funeral director information?
Does your software manage plot ownership information?
Does your software manage interment information?
Does your software allow the use of custom fields?
Can your company import existing Microsoft Access Cambridge Cemetery records into the new Cemetery management system?
Does your software have a public portal that allows people to search the cemetery records and find select information about interments?
Does your software have a mobile application that can be used on a smart phone to search for select information?
Does your software have a mobile application that can provide a map and directions to people visiting the cemetery?
Does your software track revenue?
Can the cemetery end-user enter fees and change fees in the software?
Can the software group fees by different revenue codes in a report?
Can the software accept payments, including online payments?
Can the software produce custom reports?
Can the software generate customer receipts?
Can the cemetery end-user report on fees collected for a user specified time period?
Can the software produce custom revenue reports per client specifications?
Can the software produce a custom report that can be printed on an index card?
Does your software have a mapping component to show burial locations?
If your software has a mapping component, can the end-user update the plot/GIS information?
Does your company have 3+ years’ experience with Massachusetts regulations for managing cemetery information? In notes, please list years of experience.
Does your company have 2 or more existing clients in Massachusetts?
Does your company have the staff and resources to begin work within one month of contract execution and complete all work within 1 year?
Please upload any details or additional documentation regarding the general requirements here.
Example: Office Supplies
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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