Active SLED Opportunity · MASSACHUSETTS · CITY OF CAMBRIDGE

    Scanning and Digitization Services of City of Cambridge Legislative Records

    Issued by City of Cambridge
    cityRFQCity of CambridgeSol. 251503
    Open · 7d remaining
    DAYS TO CLOSE
    7
    due Apr 30, 2026
    PUBLISHED
    Apr 9, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    518210
    AI-classified industry

    AI Summary

    City of Cambridge seeks bids for scanning and digitization services of legislative records. Bids must be submitted electronically by April 30, 2026, 12:00 pm ET.

    Opportunity details

    Solicitation No.
    251503
    Type / RFx
    RFQ
    Status
    open
    Level
    city
    Published Date
    April 9, 2026
    Due Date
    April 30, 2026
    NAICS Code
    518210AI guide
    Jurisdiction
    City of Cambridge
    Agency
    City of Cambridge

    Description

    The City of Cambridge would like to invite you to submit a bid for Scanning and Digitization Services of City of Cambridge Legislative Records. If submitting electronically, Bids are to be submitted through the Procurement Portal at https://procurement.opengov.com/portal/cambridgema. Bids are to be submitted no later than 12:00 pm on Thursday, April 30, 2026.

    Project Details

    • Reference ID: COC-IFB-FY26-30892
    • Department: City Clerk
    • Department Head: Diane Leblanc (City Clerk)

    Important Dates

    • Questions Due: 2026-04-21T16:00:00.000Z

    Evaluation Criteria

    • PROJECT BACKGROUND

      The Cambridge City Clerk is the primary custodian and record keeper for the City of Cambridge. The Clerk’s Office houses the city’s permanent records collections, along with specialized collections documenting the city’s political formations and activity. It’s largest collection, the Cambridge City Council documents (hereinafter described as “legislative records”) tracks the activity of the city’s departments, committees, and boards throughout Cambridge’s history, from its formation as a town in 1630 through its incorporation as a city in 1846, and to the present day. The Records Management and Archives (RMA) program is housed under the Clerk’s Office and is responsible for supporting the City Clerk’s staff in maintaining the permanent collections, as well as supporting the city’s departments with their archival needs.

       

      The City Clerk’s office has undertaken two previous digitization projects of the City Council collection for records dated 1916 to the present. The legislative records for this third and final project reflect pre-1916 documents, along with various records that relate to the first two projects. The project described herewith is the third and, possibly, largest project the Clerk’s Office has undertaken to digitize this collection, with the goal of making the records available to the public. The RMA team will supervise the final phase of the City Council records digitization.

    • DESCRIPTION OF RECORDS

      The records for this third project (herein described as “the project) are present in a variety of formats: predominantly loose papers, but also pamphlets, booklets, extra-long records (petition signature pages that are taped or glued together end to end), and document bundles. The records are organized according to their series name, and then chronologically by year. The collection will be delivered to the vendor in alphabetical order by series name for better tracking throughout the project term.


      The records in these document bundles begin at the petition phase, where residents raise specific issues to the City Council. Relevant communications are included, and the bundle ends with the orders and reports submitted by the Council that mark the petition’s final resolution. These bundles were tied again with archival-quality cotton tying tape and the document packets are held together with archival-quality clips. All efforts were made to ensure the documents are held together with archival-quality materials and only in rare instances are non-archival materials used.


      The petition signature sheets are records that were glued end-to-end before they were submitted to the City Council for review. These petitions belong primarily to the Streets and Railways series, but some petitions belong to other series within the collection.


      The City Clerk’s Records Management and Archives (RMA) team has taken the proper precautions to roll these petitions to minimize excess wear on these delicate documents. The petitions are stored together in the final boxes of the collection and can be sent out last to give the approved vendor time to properly digitize the petitions.
      The records are present in a range of conditions, paper sizes, paper types, and quantities. Some records are in pristine condition while others have been extensively damaged. A small portion of the collection has been exposed to water and mold, and in the most extreme cases, sustained rust damage. The RMA program staff removed mold when necessary and restored the documents as best as possible under the document preparation constraints. The vendor will need to complete light brushing of the documents to remove excess dust to ensure that the image quality remains at the highest level.


      The paper in the collection varies from lined paper to high gloss paper to fragile tracing paper, all of which present their own challenges. Additionally, the records are not always consistent in size. The vendor will be responsible for verifying they are using the best equipment for them for each type of paper in the collection, thus ensuring as clear an image as possible. The records are a mix of single- and double-sided formats and there are many records written on booklet-style paper. We ask that the vendor not cut the records for ease of scanning, as we are attempting to limit further damage to the collection.


      The RMA team worked to preserve the collections’ original order, so the Clerk’s Office asks the vendor to process and return the documents as they are delivered to the vendor. The City Council records are so extensive the City Clerk’s Office created several series corresponding to the specific committee, board, or department, and in five cases, subseries to ensure even greater organization. All this information is documented and organized in the electronic inventories that will be provided to the vendor.

    • PRE-BID DOCUMENT REVIEW

      For a pre-bid viewing opportunity to review sample documents, please contact Barbara Carrera at bcarrera@cambridgema.gov to schedule a meeting time. Documents are stored at Cambridge City Hall:

       

      City Hall - Room 307

      795 Massachusetts Avenue,

      Cambridge, MA 02139

       

       

      Available scheduled time slots are below. Please email Barbara Carrera for scheduling viewing appointments.

      • Monday, April 13: 9:00am - 6:00pm
      • Tuesday, April 14: 12:00pm - 3:30pm
      • Wednesday, April 15: 9:00am - 3:00pm
    • SCOPE OF WORK

      RESPONSIBILITY OF THE CITY

      City Clerk’s Records Management and Archives team
      The RMA program under the City Clerk’s office has prepared the documents for vendor handling. This consists of three phases of work: phase one includes unfolding records, phase two is organizing the records to ensure they are grouped by the appropriate committee, board, or department, and numbering the individual documents for scanning and naming, and phase three creates indices for reference throughout the project and for end users once the documents are digitized. The first two phases are complete, and the RMA team continues to work on phase 3. Once the vendor is identified, there will be sufficient boxes ready for the vendor to begin digitization. The RMA team has removed mold from the records for safe handling by all involved. Finally, once the documents are sent out for scanning and returned by the vendor, the RMA team will perform a secondary quality control verification of the records as they are electronically delivered to Omeka. The RMA team will work closely with the City’s Information Technology team to establish this process and ensure proper access for reviewing the incoming records.


      Information Technology team
      All document indices will be provided to the vendor for verification purposes, and the vendor will be responsible for final submission of all records into a designated FTP site. The City of Cambridge Information Technology (IT) department will be responsible for ensuring the vendor’s designated team members have appropriate access to the City Clerk’s document management system for faster delivery of the final, digitized records. The IT team will also work with the vendor to coordinate the importation of metadata records and their proper alignment with the corresponding records and advise the RMA team on best practices for preparing the metadata of the collection.

       

      RESPONSIBILITY OF THE SELECTED VENDOR

      Vendor Responsibilities
      The vendor will be required to perform light to medium dusting of the documents, remove all metal fasteners from the documents and apply plastiklips to the grouped records, digitize the records in a manner that will not further damage them, maintain the original order in which documents are received, and perform quality control measures on all documents to ensure that the documents are legible, not blurry, and meet best industry standards. The vendor shall return all unused archival-quality Plasitklips to the City Clerk's Office at the end of the project. The City Clerk’s Office uses the following naming convention, to reflect the series name, year, and document number: seriesname_year_documentnumber. For instance, we will name our documents “Appointments_1879_0025” and have the document name listed in the document inventories. The vendor will be responsible for naming all electronic records consistently using the above naming convention.


      Attention to detail and diligence in ensuring the highest quality image is produced for each document is of utmost importance. The City Clerk also requests weekly reports be delivered to the Records Management and Archives Manager, the designated project manager, and that the vendor provide updates on any issues or questions throughout the digitization process. The Clerk’s Office asks that the vendor coordinate the return of records to the City Clerk’s office once all the records are digitized, reviewed for quality, and verified that final delivery to the FTP site is complete.


      The vendor must follow established protocols, meet scheduling requirements, provide quick, responsive customer service, and ultimately deliver electronic files that have been prepared to the City Clerk’s specifications in such a way that they can be sorted and coded. The vendor will have an opportunity to view the documents on site prior to the start of the scanning project.


      The following criteria must be met:


      Project Initiation:

      • Meet with City Clerk’s staff to review existing protocols and requirements.
      • Discuss and arrange with the City Clerk’s staff a schedule for batch pick-up, scanning time, and return to the City Clerk’s office; and determine number of files per batch.

       

      Standards:

      • All City documents in the possession of the bidder must be stored in a climate-controlled location that is safe and secure.
      • The City must have access to all documents outsourced for scanning upon request, with either a hard copy or electronic file provided within 24 business hours of the request.
      • Resolution must be 600 dpi, or the Resolution should be at the recommended spatial resolution as defined in the Massachusetts Secretary of State’s Digitization Guidelines, as shown below:

      Archival Record

      Spatial Resolution

      Bit-Depth

      Optimal Format

      Acceptable Format

      B & W printed text documents

      300-400 PPI

      B & W

      PDF/A

      PDF

      Handwritten text documents

      300-400 PPI

      Grayscale

      PDF/A

      PDF

      Damaged text documents

      300-600 PPI

      Grayscale

      PDF/A

      PDF

      B & W photographs

      300-600 PPI

      Grayscale

      TIFF

      JPEG

      Color photographs

      300-600 PPI

      Color

      TIFF

      JPEG

      Oversized materials

      300-600 PPI

      Grayscale or Color

      TIFF

      JPEG

       

      • File type Single or Multi-Page – PDF, TIFF, or JPEG
      • Duplex scan documents to capture both front and back of document where needed.
      • Images must be oriented correctly for viewing and blank pages must be removed from the final image.
      • Image clean-up: the scanned document should be de-skewed and de-speckled, blank pages and black borders removed and background suppression where the image will be enhanced by such processes.
      • Manual image quality adjustment and QA of every image for clarity, quality, cutoffs, or compression errors.
      • Documents indexed up to fifteen (15) fields. Indexing sources may include scan sheets, file folders, and/or image verification.
      • All scan dimensions must be the same size as the original document.
      • Indexing and image information in CSV format:
      • Below is a sample table of the Appointments records highlighting the document names and the corresponding csv files to be provided to the selected vendor. Please note that the document name is consistent with the naming convention described above (i.e., seriesname_year_documentnumber).

      Documents:
      • Appointments_1917_0060
      • Appointments_1917_0061
      • Appointments_1917_0062

      Sample CSV Format:

      Document Name

      Appointee

      Name

      Appointed To

      Date

      Record Type

      Appointments_1917_0060

      Jack Smith

      Constable

      without power

      May 1,

      1917

      Appointment

      Appointments_1917_0061

      Jane Doe

      Trustee of the Cambridge

      City Hospital

      May 7,

      1917

      Appointment

      Appointments_1917_0062

      Jack Doe

      Member of the Cambridge

      Planning Board

      May 7,

      1917

      Appointment

       

      Quality Control

      The City’s expectation is for a high level of quality control for images and indexing. Vendor’s quality control measures shall meet the following criteria for all images:

      • Images are of the same or better quality than the original document.
      • All documents are to be scanned in the same order they exist in paper form.
      • All images are accurately labeled and indexed.
      • Visual inspection of each image, making quality adjustments as needed.
      • The City shall perform a QA of images and associated indexing. If the City discovers unacceptable images, the Contractor, at no additional cost to the City, will correct all such unacceptable images.
      • When scanned documents are returned to the City, City Clerk staff shall spot-check documents to verify scan quality and determine the accuracy of metadata. The City reserves the right to return boxes to the vendor if an error rate of greater than .5% is determined. Boxes returned to the vendor shall be rescanned and indexed at no additional cost to the City.

       

      Pickup/Return of Documents

      • Contractor must provide a “pickup slip” or other document as proof of pick-up, to be signed by the Vendor staff and City staff.
      • Contractor must pick-up and return original documents in its original state (stapled, bound, rolled, etc.) according to an established schedule.
      • Unless specified otherwise, the vendor must return original documents after scanning, and provide a “return slip” or other document as proof of return, to be signed by the Contractor staff and City staff.
      • Standard expected turnaround time to be established at onset of project.

       

      Scanning Process

      • Contractor is to provide a test run prior to commencing project. Test sample size is to be determined. Project will not continue until City has signed off on quality and job performance of test.
      • Contractor is to enhance any “low quality” images that are determined, by the contractor, to have enough quality to produce a readable digital image.
      • Contractor to add an image stating “Poor Quality Original” to any image that contains unreadable text or graphics. Stamp is only to be used after 2 scan attempts to improve quality and is not to be used as a substitute for thorough and accurate scanning. If this is necessary, the contractor must relay this to the City.

       

      Delivery of Images

      • Delivered images will be in a format that can be imported directly into an FTP process, including any indexing, metadata, and OCR text. The documents should require no post processing by the City other than the importing of data.
      • Deliver images in agreed upon format and within agreed upon timelines after each batch of scanning is complete.
      • Provide report of documents scanned.

       

      Metadata

      • Bidder shall capture and record the following metadata for each document:
        • Document Date: The full date, formatted as MM/DD/YYY, shall be captured. When a full date is not listed, but the year is known, the date should be formatted as 01/01/YYYY. When no date is listed, the Date field should be blank and “Date Missing” should be added to the “Notes” field.
        • Category: Vendors must classify each document according to predefined document types, a sample of which is included below:
          • Sundries
          • Highways
          • Finance
          • Appointments
          • Licenses
          • Public Safety
          • Sewers

      File boxes will be labeled with each predefined document type.

        • Keyword(s): The City currently anticipates the following common keywords to be used for the scope of this project.  Please note that this list is a sample only and is intended only as a reference.  Final list of record keywords is subject to change.

          Box Number

          Box Description

          Series Name

          Folder Description

          Document Number

          Document Name

          Keyword

          Year

          Date

          Record Type

          Processing Notes

       

    Submission Requirements

    • BIDDERS INFORMATION
    • My business is a: (required)

      Please select one

    • Please insert the requested information: (required)

      If a corporation, include the State in which you are incorporated in.

      If a partnership, include the names of partners.

      If an individual, include relevant information.

    • Bidder's Federal ID#:
    • Authorized representative information: (required)

      Please include the name, title, telephone and email address of the authorized representative

    • This bid includes addenda numbered:
    • Debarment or Suspension (required)

      The Vendor/Contractor certifies that it has not been and currently is not debarred or suspended by any federal, state, or municipal governmental agency under G. L. c. 29, § 29F or other applicable law, nor will it contract with a debarred or suspended subcontractor on any public contract.

    • QUALITY REQUIREMENTS

      An unchecked response, a failure to respond, or a failure to meet to any of the following Quality Requirements will result in a rejection of your bid. Please check each of the following Quality Requirements as confirmations. 

    • Quality Requirement1 (required)

      Bidder is able to complete the work as specified in the Scope of Services.

    • Quality Requirement 2 (required)

      Bidder has professional grade equipment to scan both documents and photographic prints and provide image enhancement.

    • Quality Requirement 3 (required)

      Bidder has experience working with/for municipalities and/or municipal records on at least three (3) similar projects.

    • Quality Requirement 4 (required)

      Bidder has performed at least five (5) digitization projects of similar size and scope.

    • Quality Requirement 5 (required)

      Bidder has the ability and experience to identify multi-page documents, especially in instances when the documents may not appear to join together, such as summaries connected with government documents or correspondence with enclosures.

    • Quality Requirement 6 (required)

      Bidder affirms that they will adhere to the Quality Control standards and requirements as outlined in the Scope of Services section above.

    • REFERENCES

      Bidders shall submit a list of three references for which the bidder has supplied similar services. References shall include contact information including contact name, addresses and telephone numbers for each to inquire as to their satisfaction with the bidders’ product and service. In addition, the City reserves the right to use itself as a reference, to contact references not listed and to otherwise perform its own due diligence when making a responsibility determination. A bid maybe rejected on the basis of one or more references reporting less than excellent past performance.

    • Reference 1 (required)

      Include contact name, address and telephone #

    • Reference 2 (required)

      Include contact name, address and telephone #

    • Reference 3 (required)

      Include contact name, address and telephone #

    • City of Cambridge Standard Compliance Forms
    • Please Upload the Signed Standard Compliance Forms (required)

      Please electronically sign and upload the following documents using this URL: https://cambridgema.na4.adobesign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCD4UnZSN3XyfqZi9ZxGyvlhSnIlYThymiofiiHN4CtIXU4t2tYM27cVaMk7bVx6AI* 

    • Non Collusion Statement (required)

      Bidder certifies that this bid is made without collusion with any other person, firm or corporation making any other bid or who otherwise would make a bid. 

    • ADDITIONAL SUBMISSION REQUIREMENTS
    • Project Narrative (required)

      Please upload an anticipated project narrative and projected timelines for this project.  The City currently anticipates 99 boxes of records to be transported and scanned in batches of 10.  

    • Is this contract/solicitation for a commodity or service? (required)
    • Enter commodity: (required)

      Example: Office Supplies

    • Enter service(s): (required)

      Example: Janitorial Services

    Key dates

    1. April 9, 2026Published
    2. April 30, 2026Responses Due

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