SLED Opportunity · CALIFORNIA · COUNTY OF SAN MATEO

    Secure Video-Communication Platform

    Issued by County of San Mateo
    countyRFPCounty of San MateoSol. 199475
    Closed
    STATUS
    Closed
    due Dec 30, 2025
    PUBLISHED
    Nov 24, 2025
    Posting date
    JURISDICTION
    County of
    county
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The County of San Mateo seeks a HIPAA-compliant secure video-communication platform to enhance appointment scheduling, client engagement, and access to care for its Human Services Agency.

    Opportunity details

    Solicitation No.
    199475
    Type / RFx
    RFP
    Status
    open
    Level
    county
    Published Date
    November 24, 2025
    Due Date
    December 30, 2025
    NAICS Code
    541512AI guide
    Agency
    County of San Mateo

    Description

    The County of San Mateo is seeking proposals from qualified vendors to provide a secure, user-friendly secure video-communication platform designed to streamline appointment scheduling, enhance client engagement, and improve access to care. This platform will support County employees, healthcare providers, and community members—especially individuals in remote or underserved areas—by enabling real-time appointment booking, secure virtual meetings, and engagement tools such as automated reminders and educational resources.

    The solution must be HIPAA-compliant, easy to navigate, and tailored to meet the specific needs of the San Mateo County Human Services Agency (HSA), Employment Services division. The goal is to create a virtual environment that supports confidential, convenient, and effective interactions between staff and clients, ensuring equitable access to services and promoting overall well-being within the community.

    Key dates

    1. November 24, 2025Published
    2. December 30, 2025Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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