Active SLED Opportunity · ARIZONA · CITY OF PHOENIX
AI Summary
City of Phoenix Aviation Department seeks qualified small businesses to operate Food & Beverage Micro Restaurant and Mobile Kiosk concessions at Terminal 3, Phoenix Sky Harbor Airport. One operator will manage both locations under a lease agreement. Evaluation based on concept, management, experience, and business plans. Pre-proposal meeting available virtually and in person.
The City of Phoenix (City), Aviation Department (Aviation) is seeking Responses from qualified small businesses (as defined in Section 2.3 Food & Beverage General Standards and Concepts) in good standing to operate and manage a Food & Beverage (F&B) Micro Restaurant and a Mobile Kiosk concession with City provided equipment, as listed in Micro Restaurant and Mobile Kiosk Equipment List, Attachment DD & EE, at two different Terminal 3 (T3) Pre-Security locations at Phoenix Sky Harbor International Airport (PHX or Airport). The Successful Respondent will enter into a Concession Lease Agreement (Lease) with the City. The Draft Lease, Attachment A, wherein the Premises that will be operated and managed by the Successful Respondent are identified. The Premises Map, Attachment B & C, will be operated and managed by the Successful Respondent. There will be one Successful Respondent who will operate both the Micro Restaurant and Mobile Kiosk concessions. City will not have more than one Successful Respondent for this Solicitation.
This solicitation is available through the City’s Procurement Portal. For technical support issues related to the Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.
Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.
Responses will be evaluated on the proposed Micro Restaurant and Mobile Kiosk concepts based on how well these concepts complement existing offerings in Terminal 3 and align with the overall Airport food and beverage program. Concepts should resonate with passengers and create a satisfying food and beverage experience. Concepts should reflect an authentic local food and beverage experience, showcasing the flavors and culinary identity of the local area. Menu offerings should provide a variety of high-quality options that appeal to a broad range of travelers, including health-conscious choices and items that accommodate diverse dietary needs.
Responses will be evaluated on how the Respondent plans to manage the daily operations of the F&B units. This includes staffing—who will work in the units, their qualifications and experience, and how they will be trained to provide excellent customer service. Plans should also explain policies and/or procedures on how the Respondent will handle customer complaints, emergency situations, and workplace safety. The Respondent must describe how employees will be informed about employment-related regulations, including the Equal Pay Act, and how compliance will be monitored.
Responses will also be evaluated based on the Marketing plan, specifically how the Respondent intends to promote the F&B concepts. This includes identifying the different types of media platforms and strategies to implement promotions, discounts, and other strategies to attract customers and increase sales.
Responses will also be evaluated on the Respondent’s approach to its Operations plan, including describing how technology will be used to improve the customer’s buying experience, such as digital ordering or contactless payment systems. The Operations plan should also explain how the menu offerings will be prepared and served during regular operating hours and in emergencies.
Responses will also be evaluated on the Respondent’s approach to maintenance of the F&B units and equipment as part of its Operations plan. This includes normal daily operations of how the F&B units will be restocked, cleaned, and maintained—including water supply, trash removal, and equipment repairs. It should also specify how frequently high-touch surfaces will be cleaned. If the proposed concept includes a licensed brand, the Operation plan should clearly define the licensor’s role and responsibilities.
Responses will be evaluated based on the experience and qualifications of the Respondent’s organization, partners, and subtenants. Responses should include the number of years and types of experience with the proposed F&B concepts – including experience operating in airports, non-airport venues, and similar concepts. Responses shall also discuss the number of years of experience operating and managing a variety of F&B concepts and subtenants, along with the sales performance of F&B concepts operated by the Respondent and all Partners.
Responses will be evaluated on the Business plan that provides projected annual and aggregate gross sales and rent revenues for each F&B concept space during the lease term. The plan shall include projected cash flow for each F&B concept operation during the term of the Lease and the assumptions supporting the gross sales and Pro Forma financial projections.
Is the Respondent submitting a Response for AVN RCS 26-0047?
Has the Respondent mailed the signed Notarized Affidavit (Attachment N) to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034?
The signed Notarized Affidavit (Attachment N) must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please provide a scanned copy of the signed Notarized Affidavit (Attachment N)
The signed Notarized Affidavit (Attachment N) must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please confirm that Respondent has mailed the Response Guarantee, as defined in Section 1.13, to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034.
The Response Guarantee must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please upload a scanned copy of the Response Guarantee
The actual Response Guarantee must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please download the below documents, complete, and upload.
Please download the below documents, complete, and upload.
Please download the below documents, complete, and upload.
Please upload a letter from the Respondent's bank communicating the bank's commitment to provide the Respondent, if successful, with a Letter of Credit or Cash Deposit in the amounts defined in Section 1.13 (A).
Please upload evidence of Respondent's ability to obtain required insurance coverages, such as a commitment letter from an underwriter or a current certificate of insurance showing comparable insurance limits, confirming that the Respondent is insurable for the required coverages at the required limits as defined in Attachment Y.
Has the Respondent mailed the Small Business Outreach Requirements, including the items listed below, in a separate sealed package to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034?The Small Business Outreach Requirements supporting documentation must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please confirm that Respondent has mailed the Small Business Verification supporting documentation, i.e. federal tax returns, as defined in Section 1.5, to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034.
The Small Business Verification supporting documentation must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.
Please upload the Respondent's Sustainability Program.
Please upload the Respondent's Statement Regarding any Agreement with Labor Organizations. Please see Section 4.10 of the RCS.
Please upload Respondent's Response. See Section 4.3 of the RCS for detailed information on what should be included in the Response.
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LAW DEPARTMENT APPROVED INDEMNIFICATION LANGUAGE
(Revised August 2020)
If applicable, Environmental Services Contracts and Technology Software/Hardware Contracts selections shall be used in addition to the appropriate Indemnification clause.
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SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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