Active SLED Opportunity · ARIZONA · CITY OF PHOENIX

    Terminal 3 Food & Beverage Concessions Operator (Small Business Opportunity) Micro Restaurant and Mobile Kiosk

    Issued by City of Phoenix
    cityRFPCity of PhoenixSol. 180212
    Open · 58d remaining
    DAYS TO CLOSE
    58
    due Jul 31, 2026
    PUBLISHED
    May 22, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    722310
    AI-classified industry

    AI Summary

    City of Phoenix Aviation Department seeks qualified small businesses to operate Food & Beverage Micro Restaurant and Mobile Kiosk concessions at Terminal 3, Phoenix Sky Harbor Airport. One operator will manage both locations under a lease agreement. Evaluation based on concept, management, experience, and business plans. Pre-proposal meeting available virtually and in person.

    Opportunity details

    Solicitation No.
    180212
    Type / RFx
    RFP
    Status
    open
    Level
    city
    Published Date
    May 22, 2026
    Due Date
    July 31, 2026
    NAICS Code
    722310AI guide
    Jurisdiction
    City of Phoenix
    State
    Arizona
    Agency
    City of Phoenix

    Description

    The City of Phoenix (City), Aviation Department (Aviation) is seeking Responses from qualified small businesses (as defined in Section 2.3 Food & Beverage General Standards and Concepts) in good standing to operate and manage a Food & Beverage (F&B) Micro Restaurant and a Mobile Kiosk concession with City provided equipment, as listed in Micro Restaurant and Mobile Kiosk Equipment List, Attachment DD & EE, at two different Terminal 3 (T3) Pre-Security locations at Phoenix Sky Harbor International Airport (PHX or Airport). The Successful Respondent will enter into a Concession Lease Agreement (Lease) with the City. The Draft Lease, Attachment A, wherein the Premises that will be operated and managed by the Successful Respondent are identified. The Premises Map, Attachment B & C, will be operated and managed by the Successful Respondent. There will be one Successful Respondent who will operate both the Micro Restaurant and Mobile Kiosk concessions. City will not have more than one Successful Respondent for this Solicitation.

    This solicitation is available through the City’s Procurement Portal. For technical support issues related to the Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance.  For other issues related to this solicitation please contact the procurement officer listed under Contact Information.

    Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.  

    Project Details

    • Reference ID: AVN RCS-26-0047
    • Department: Aviation
    • Department Head: Chad Makovsky (Director of Aviation Services)

    Important Dates

    • Questions Due: 2026-06-30T22:00:00.000Z
    • Pre-Proposal Meeting: 2026-06-16T17:00:03.025Z — You may attend Virtual or In Person **Please RSVP/Register for the meeting at: https://cityofphoenix.webex.com/weblink/register/r4d53d43b2b33fa2f13ac46339e8ba37b For any issues registering or signing into the Pre-Offer Conference, please contact busopps.aviation@phoenix.gov or 602-273-3390. In Person: Aviation Headquarters: 2485 E. Buckeye Rd. Phoenix, AZ 85034

    Evaluation Criteria

    • Proposed Concept and Menu Plans for the Concession (400 pts)

      Responses will be evaluated on the proposed Micro Restaurant and Mobile Kiosk concepts based on how well these concepts complement existing offerings in Terminal 3 and align with the overall Airport food and beverage program. Concepts should resonate with passengers and create a satisfying food and beverage experience. Concepts should reflect an authentic local food and beverage experience, showcasing the flavors and culinary identity of the local area. Menu offerings should provide a variety of high-quality options that appeal to a broad range of travelers, including health-conscious choices and items that accommodate diverse dietary needs.

    • Management, Marketing, Operations, and Technology Plans (300 pts)

      Responses will be evaluated on how the Respondent plans to manage the daily operations of the F&B units. This includes staffing—who will work in the units, their qualifications and experience, and how they will be trained to provide excellent customer service. Plans should also explain policies and/or procedures on how the Respondent will handle customer complaints, emergency situations, and workplace safety. The Respondent must describe how employees will be informed about employment-related regulations, including the Equal Pay Act, and how compliance will be monitored.

      Responses will also be evaluated based on the Marketing plan, specifically how the Respondent intends to promote the F&B concepts. This includes identifying the different types of media platforms and strategies to implement promotions, discounts, and other strategies to attract customers and increase sales.

      Responses will also be evaluated on the Respondent’s approach to its Operations plan, including describing how technology will be used to improve the customer’s buying experience, such as digital ordering or contactless payment systems. The Operations plan should also explain how the menu offerings will be prepared and served during regular operating hours and in emergencies.

      Responses will also be evaluated on the Respondent’s approach to maintenance of the F&B units and equipment as part of its Operations plan. This includes normal daily operations of how the F&B units will be restocked, cleaned, and maintained—including water supply, trash removal, and equipment repairs. It should also specify how frequently high-touch surfaces will be cleaned. If the proposed concept includes a licensed brand, the Operation plan should clearly define the licensor’s role and responsibilities.

    • Experience and Qualifications of Respondent and Partners (if any) (200 pts)

      Responses will be evaluated based on the experience and qualifications of the Respondent’s organization, partners, and subtenants. Responses should include the number of years and types of experience with the proposed F&B concepts  – including experience operating in airports, non-airport venues, and similar concepts. Responses shall also discuss the number of years of experience operating and managing a variety of F&B concepts and subtenants, along with the sales performance of F&B concepts operated by the Respondent and all Partners.

    • Proposed Business Plans (100 pts)

      Responses will be evaluated on the Business plan that provides projected annual and aggregate gross sales and rent revenues for each F&B concept space during the lease term. The plan shall include projected cash flow for each F&B concept operation during the term of the Lease and the assumptions supporting the gross sales and Pro Forma financial projections.

    Submission Requirements

    • Terminal 3 Food & Beverage Concessions Operator (Small Business Opportunity) Micro Restaurant and Mobile Kiosk (required)

      Is the Respondent submitting a Response for AVN RCS 26-0047?

       

    • Notarized Affidavit (required)

      Has the Respondent mailed the signed Notarized Affidavit (Attachment N) to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034?  

      The signed Notarized Affidavit (Attachment N) must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

    • Notarized Affidavit (required)

      Please provide a scanned copy of the signed Notarized Affidavit (Attachment N

      The signed Notarized Affidavit (Attachment N) must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

    • Response Guarantee (required)

      Please confirm that Respondent has mailed the Response Guarantee, as defined in Section 1.13, to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034.

      The Response Guarantee must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

    • Response Guarantee (required)

      Please upload a scanned copy of the Response Guarantee 

      The actual Response Guarantee must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

    • Letter of Declaration (required)

      Please download the below documents, complete, and upload.

    • Conflict of Interest and Solicitation Transparency Form (required)

      Please download the below documents, complete, and upload.

    • Respondent References (required)

      Please download the below documents, complete, and upload.

    • Bank's Letter of Commitment (required)

      Please upload a letter from the Respondent's bank communicating the bank's commitment to provide the Respondent, if successful, with a Letter of Credit or Cash Deposit in the amounts defined in Section 1.13 (A).

    • Insurance (required)

      Please upload evidence of Respondent's ability to obtain required insurance coverages, such as a commitment letter from an underwriter or a current certificate of insurance showing comparable insurance limits, confirming that the Respondent is insurable for the required coverages at the required limits as defined in Attachment Y

    • Small Business Outreach Requirements (required)

      Has the Respondent mailed the Small Business Outreach Requirements, including the items listed below, in a separate sealed package to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034?The Small Business Outreach Requirements supporting documentation must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

      • The completed Statement of Outreach Commitment Form (Form EO1-200 - Attachment H).
      • The completed Small Business Outreach Efforts Form (Form EO2-200 - Attachment I).
      • All supporting documentation required in Form EO2-200.
      • The completed Small Business Utilization Commitment Form (Form EO3-200 - Attachment J).
      • One (1) electronic copy (USB drive) of all the Small Business Outreach Requirements completed forms and supporting documentation.
    • Small Business Verification (required)

      Please confirm that Respondent has mailed the Small Business Verification supporting documentation, i.e. federal tax returns, as defined in Section 1.5, to the Aviation Headquarters located at 2485 East Buckeye Road, Phoenix, AZ 85034.

       

      The Small Business Verification supporting documentation must be received at the Aviation Headquarters by the Solicitation Deadline indicated in the Schedule of Events.

    • Sustainability Program (required)

      Please upload the Respondent's Sustainability Program.

    • Statement Regarding any Agreement with Labor Organizations (required)

      Please upload the Respondent's Statement Regarding any Agreement with Labor Organizations.  Please see Section 4.10 of the RCS.

    • Offer / Respondent Response (required)

      Please upload Respondent's Response.  See Section 4.3 of the RCS for detailed information on what should be included in the Response.

    • Do you understand that the minimum starting bid requirement is $200? (required)
    • Do you understand that if you are awarded a site there will be a $150 non-refundable fee? (required)
    • Upload your Letter of Clearance. (required)
    • Upload your government issued ID. (required)
    • Is your privilege tax license under suspension? (required)
    • Do you have any unpaid transaction privilege and use tax license fees? (required)
    • Do you have any outstanding privilege tax liabilities? (required)
    • Do you have any unfiled privilege tax returns? (required)
    • Do you understand that if a site is awarded, you must provide the following: 2018 AZ Dept. of Revenue license number; Food Handler's card; City of Phoenix City Clerk ID; and Commercial General Liability Insurance? (required)
    • Please list a site number as your priority for a primary site. (required)
    • Please list a site number as your priority for a secondary site. (required)
    • Please list a site number as your priority for a daily site. (required)
    • Department Name(s) (required)

      Select from one of the following Department Names to insert department-specific provisions and/or attachments.

    • Description (required)

      Enter the description of the procurement here in lowercase.

    • Contract Term (required)

      Enter the contract term in lowercase.

      Examples:

      five-year contract (strongly recommended)

      three-year term, with two option years

      one-time purchase

    • Contract Start Date (required)

      Enter the contract start date (on or about).

      Example: March 1, 2023

    • Will Delivery be a factor in determining award? (required)

      Selecting "Yes" will insert the Delivery provision into the Instructions section.

      Delivery

      Delivery is an important consideration and will be a factor in determining the award. A delivery time after receipt of order (ARO) must be stated in definite terms. Should there be variations in delivery times by item, the submittal should be clear concerning these variations.

    • Include Pre-Award Qualifications Instructions to Offeror? (required)

      Selecting "Yes" will insert the Pre-Award Qualifications provision into the Instructions section.

    • Number of Years in Operation (required)

      Enter the number of years an Offeror must have been in operation.

    • Will a Site Inspection be conducted? (required)

      Selecting "Yes" will insert the Site Inspection provision into the Instructions section.

    • BONDS

      Select if appropriate.

      Discuss with your supervisor and attorney the standard bonds for your scope. It may depend on the cost and type of project as to whether bonds are advisable.

    • Performance Bond Amount (required)

      Enter the Performance Bond percentage or dollar amount.

      Example: 10% or $1,000.00

    • Solicitation Bond Percentage (required)

      Enter the Solicitation Bond percentage.

      Example: 10%

    • Payment Bond - Required By (Number of Days) (required)

      Enter the number of days the Payment Bond is required after notice award.

      Example: 7

    • Payment Bond - City Retention of Surety (in Days) (required)

      Enter the number of days the City will retain a surety if submitted in a form other than a bond.

      Example: 7

    • Include Professional Services Terms and Conditions? (required)
    • SPECIAL TERMS AND CONDITIONS (required)

      This is a list of the Special Terms and Conditions sections available to add to a document. Select all that are applicable.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • FOB Options (required)

      Select the option(s) appropriate for this document.

    • Destination Address(es) (required)

      Enter the destination address(es) where delivery should be made.

      Example: 251 W Washington St, Flr 8, Phoenix, AZ 85003

    • Delivery Timeframe (Hours Range) (required)

      Enter the delivery timeframe (hours range).

      Example: between the hours of 8:00 a.m. and 2:00 p.m.

    • Delivery Contact Phone Number (required)

      Enter the delivery contact's phone number.

      Example: (602) 555-1234

    • Price Options (required)

      Select the option(s) appropriate for this document.

    • Fixed Price Term (required)

      Enter the fixed price term (years, months, or days) in lowercase.

      Example: one-year, or six-months, or ninety-days

    • Catalog Price Adjustment - Number of Copies (required)

      Enter the number of copies of a revised price list that will be required to be submitted with a price adjustment request.

      Capitalize the first letter of the first word.

      Example: One

      If this is not a requirement, this question may be skipped by typing N/A.

    • SPECIAL TERMS AND CONDITIONS (APPLICABLE TO MOST AGREEMENTS) (required)

      Options should be applicable to most agreements. Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this solicitation. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Delivery Date (required)

      Please enter the date that delivery is required by.

      Example: March 1, 2022.

      If this is not a requirement, this question may be skipped by typing N/A.

    • Method of Payment - Frequency (If periodic invoicing is applicable) (required)

      Enter the frequency of payment in lowercase.

      Example: one-year, or six-months, or ninety-days

      If this is not a requirement, this question may be skipped by typing N/A.

    • MISCELLANEOUS OPTIONAL ITEMS

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Liquidated Damages Amount (required)

      Enter the dollar amount of the liquidated damages to be collected.

      Note: Consult with your Procurement Manager and the Department to determine the appropriate amount.

      Example: $50.00

      If this is not a requirement, this question may be skipped by typing N/A.

    • Procurement Reports - Frequency (required)

      Enter the frequency with which the Contractor should submit procurement reports.

      Example: monthly, quarterly, yearly

      If this is not a requirement, this question may be skipped by typing N/A.

    • Procurement Reports - Day of the Month Due (required)

      Enter the day of the month that procurement reports are due from the Contractor.

      Example: 15th

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Repair Response Time (required)

      Enter the reasonable number of hours or days (in lowercase) within which a Contractor should respond. If you are unsure, please consult with the Department.

      Example: four hours or one business day

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Term (required)

      Enter the minimum period of years (in lowercase) from the date of acceptance by the City that a Contractor's warranty should be fully guaranteed.

      Example: two

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO MATERIALS

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Equipment Installation Property Address(es) (required)

      Enter the property address(es) where equipment shall be installed.

      If this is not a requirement, this question may be skipped by typing N/A.

    • Training - Duration (required)

      Enter the required duration in hours/days (in lowercase) of onsite training to be provided by the Contractor.

      Example: eight hours

      If this is not a requirement, this question may be skipped by typing N/A.

    • Training - Number of Staff to be Trained (required)

      Enter the minimum number of staff / City personnel to be trained (in lowercase) to assure proper operation and utilization of the equipment.

      Example: three

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO SERVICES

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • GENERALLY PERTAINING TO ENVIRONMENTAL/SAFETY

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • GENERALLY PERTAINING TO VEHICLE/FLEET

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Warranty - Fleet Services (required)

      Enter the minimum of years, hours, and miles that vehicles supplied shall be fully warranted by the manufacturer against mechanical and electrical defects.

      Example: three years, 200 hours, and 36,000 miles

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Fleet Services - Labor Reimbursement (required)

      Enter the current warranty hourly labor reimbursement rate.

      Example: $70.00

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO WATER SERVICES

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Include Federal Contract Clauses - Housing HUD Specific? (required)
    • Include Federal Contract Clauses - Public Transit FTA Specific? (required)
    • Include Federal Contract Clauses - DBE Program Requirements? (required)
    • Include Special Program - Supplemental Terms and Conditions? (required)
    • Special Program - Supplemental Terms and Conditions (required)
    • DEFENSE AND INDEMNIFICATION (required)

      LAW DEPARTMENT APPROVED INDEMNIFICATION LANGUAGE

      (Revised August 2020)

      If applicable, Environmental Services Contracts and Technology Software/Hardware Contracts selections shall be used in addition to the appropriate Indemnification clause.

    • INSURANCE SPECIFICATIONS BY CONTRACT TYPE (required)

      Choose the best and most comprehensive option based on the contract type.

      If additional insurance policies are required or if you have questions as to whether additional insurance policies are required, please consult with Finance Risk Management and the Law Department.

    • Construction, Engineering & Design Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Professional Services Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Services Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Crime Insurance (or Fidelity Bond)

      Enter the Crime Insurance (or Fidelity Bond) amount.

      Example: $250,000

      If this is not a requirement, this question may be skipped.

    • Commercial Lease / Rental Agreements (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Use of City Premises (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Commodity Purchase Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Environmental Services & Consulting Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Insurance-related Communications (required)

      Please enter the mailing and/or email address that insurance-related communications/documents should be sent.

      Example: City of Phoenix Finance Department, Procurement Division, 251 W Washington Street, Phoenix, AZ 85003 OR procurement@phoenix.gov

    • Technology
    • Is this solicitation/contract for technology? (required)
    • Submittals Section
    • Number of Pages double-sided (required)

      Type in the [number of pages (XX)] double-sided/single-sided

      Example: fifty (50) double-sided

    • Catalogs and/or Discount from Published Price List (required)

    Key dates

    1. May 22, 2026Published
    2. July 31, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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