Active SLED Opportunity · PENNSYLVANIA · CITY OF PHILADELPHIA

    The Office of Community Empowerment and Opportunity is seeking a new Customer Relationship Management (CRM)/outreach platform to collect and analyze r

    Issued by MAYORS OFFICE COMMUNITY SRV.
    cityRFPCity of PhiladelphiaSol. 21260730122703
    Open · 40d remaining
    DAYS TO CLOSE
    40
    due Sep 14, 2026
    PUBLISHED
    Aug 4, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The City of Philadelphia seeks a new CRM/outreach platform to collect and analyze residential data for community outreach, emphasizing user-friendliness, maintainability, and scalability. Estimated contract value up to $118,000. Due by September 14, 2026.

    Opportunity details

    Solicitation No.
    21260730122703
    Type / RFx
    RFP
    Status
    Open
    Level
    city
    Published Date
    August 4, 2026
    Due Date
    September 14, 2026
    NAICS Code
    541512AI guide
    Agency
    MAYORS OFFICE COMMUNITY SRV.

    Description

    The Office of Community Empowerment and Opportunity is seeking a new Customer Relationship Management (CRM)/outreach platform to collect and analyze residential data for our community-based outreach. The Office seeks to implement a state-of-the-art Customer Relationship Management (CRM) and Outreach System that meets all current requirements outlined in the RFP. The proposed solution should be user-friendly, easy to maintain, and designed to support cost-effective upgrades and expansion as the City's needs evolve, including additional functionality and increased processing capacity. Estimated Amount: $0 to $118,000.00 Service Type: Computer and Information Svcs Attached Documents: CRM/Outreach Replacement_RFP, Computer and Information Svcs GP, Appendix D: Compliance Matrix, Appendix K-2: Additional IT Standards, Local Business Entity Cert, LGBTQ Data Form, RFP Submission Checklist

    Key dates

    1. August 4, 2026Published
    2. September 14, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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