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3 state, local & education solicitations AI-tagged as Customer Service Evaluation.
AI Summary
Hillsborough County Aviation Authority seeks a qualified firm to develop and administer a mystery shopper program to evaluate and improve service quality at airport retail and food concessions.
Hillsborough County Aviation Authority · Florida
AI Summary
Tampa International Airport seeks a qualified firm to develop and administer a mystery shopper program for airport concessions, focusing on service quality in retail and food/beverage sectors. The program includes evaluation, reporting, and improvement recommendations. Proposals due June 19, 2026.
Tampa International Airport · Florida
AI Summary
COTA seeks a contractor to manage a five-year transit vehicle operator monitoring program starting June 2026. The program includes conducting 750 annual trip surveys to assess service quality, ADA compliance, and safety. The contractor will recruit and supervise data collectors, analyze data, and report findings to imp…
Central Ohio Transit Authority (COTA) · Ohio
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