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    Closed Solicitation · GENERAL SERVICES ADMINISTRATION

    GSA CONTACT CENTER SUPPORT (GSACCS)

    Issued by FEDERAL ACQUISITION SERVICE · GSA/FAS OFFICE OF ACQUISITION OPERA
    Sol. 47QMCB25Q0009Special NoticeWASHINGTON, DC
    Closed
    STATUS
    Closed
    closed Aug 27, 2025
    POSTED
    Sep 3, 2025
    Publication date
    NAICS CODE
    561422
    Primary industry classification
    PSC CODE
    R426
    Product & service classification

    AI Summary

    The Government plans to award a non-competitive Task Order to Systems Integration Inc. for GSA Contact Center support services. This follows a previous competitive order and is justified for economy and efficiency under FAR guidelines.

    Contract details

    Solicitation No.
    47QMCB25Q0009
    Notice Type
    Special Notice
    Posted Date
    September 3, 2025
    Response Deadline
    August 27, 2025
    NAICS Code
    561422AI guide
    PSC / Class Code
    R426
    Issuing Office
    GSA/FAS OFFICE OF ACQUISITION OPERA
    Sub-Agency
    FEDERAL ACQUISITION SERVICE
    Agency
    GENERAL SERVICES ADMINISTRATION
    Primary Contact
    Reagan Criddle
    City
    WASHINGTON
    State
    DC
    ZIP Code
    20405
    AI Product/Service
    service

    Description

    The Government intends to award a non-competitive Task Order against GSA Multiple Award Schedule (MAS) contract GS-35F-295DA to Systems Integration Inc. (SII) for continued GSA Contact Center support services IAW the attached Limited Sources Justification and Approval. 

    In accordance with FAR 8.405(a)(1)(i)(C) this order will be awarded non-competitively to SII in the interest of economy and efficiency as it is a logical follow-on to order 47QMCB21F0005, which was previously awarded under a MAS contract using competitive procedures. 

    Key dates

    1. September 3, 2025Posted Date
    2. August 27, 2025Proposals / Responses Due

    AI search tags

    contact center supportcustomer servicegovernment services

    Frequently asked questions

    GSA CONTACT CENTER SUPPORT (GSACCS) is a federal acquisition solicitation issued by GENERAL SERVICES ADMINISTRATION. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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