Customer Self Service Government Contracts

AI Summary

Suffolk County Water Authority seeks a vendor to automate move-in/move-out self-service functions for residential and commercial water accounts. Proposals due July 13, 2026, submitted electronically via BidNetDirect.

AI Summary

The City of Conroe seeks a cloud-based customer self-service platform with automated leak detection to improve water utility operations, enhance customer satisfaction, and reduce water waste. Proposals due July 2, 2026.

AI Summary

Eastern Municipal Water District seeks consulting firms for advisory services to evaluate and select an Electronic Bill Presentment and Payment system and Customer Self-Service portal. Proposals due June 4, 2026.

AI Summary

The City of Newport News seeks proposals from qualified SAP partners to provide a fully integrated Customer Self-Service Portal solution including SaaS, implementation, integration, migration, training, and support, aligned with Waterworks' SAP modernization roadmap.

AI Summary

RFP for a fully integrated Customer Self-Service Portal solution including SaaS, implementation, integration, migration, training, and support for Waterworks SAP environment modernization.

AI Summary

WSSC seeks a qualified vendor to redesign its corporate website to enhance digital experience, improve navigation, and integrate customer self-service tools. The project requires a modern, accessible, and secure website reflecting WSSC's community role, with submissions due by February 18, 2026.

AI Summary

Hillsborough County seeks proposals for an electronic payment and customer engagement system supporting multiple payment channels, billing services, and customer self-service portals. The contract is for five years with an estimated value of $22 million.