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    Closed Solicitation · DEPARTMENT OF VETERANS AFFAIRS

    VETERANS EXPERIENCE OFFICE (VEO) CONTACT CENTER

    DEPARTMENT OF VETERANS AFFAIRS
    Sol. 36C10X25R0032Combined Synopsis/SolicitationSet-aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)FREDERICK, MD
    Closed
    STATUS
    Closed
    closed Sep 11, 2025
    POSTED
    Aug 27, 2025
    Publication date
    NAICS CODE
    561422
    Primary industry classification
    PSC CODE
    R499
    Product & service classification

    AI Summary

    The Department of Veterans Affairs is seeking proposals for Contact Center Staffing Support for the Veterans Experience Office, as outlined in a Request for Proposal issued under FAR Parts 12 and 15. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC) and is classified under NAICS Code 561422. Interested bidders should refer to the attached documents for further details. Proposals are due by September 11, 2025.

    Contract details

    Solicitation No.
    36C10X25R0032
    Notice Type
    Combined Synopsis/Solicitation
    Set-Aside
    Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
    Posted Date
    August 27, 2025
    Response Deadline
    September 11, 2025
    NAICS Code
    561422AI guide
    PSC / Class Code
    R499
    Issuing Office
    SAC FREDERICK (36C10X)
    Sub-Agency
    DEPARTMENT OF VETERANS AFFAIRS
    Agency
    DEPARTMENT OF VETERANS AFFAIRS
    Primary Contact
    Michael Stevens
    City
    FREDERICK
    State
    MD
    ZIP Code
    21703

    Description

    This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information. 

    Key dates

    1. August 27, 2025Posted Date
    2. September 11, 2025Proposals / Responses Due

    Frequently asked questions

    VETERANS EXPERIENCE OFFICE (VEO) CONTACT CENTER is a federal acquisition solicitation issued by DEPARTMENT OF VETERANS AFFAIRS. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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