SLED Opportunity · VERMONT · VERMONT
AI Summary
Vermont's Department of Tourism seeks customer service representatives to operate the 1-800-VERMONT call center and respond to tourism inquiries via phone and email.
Through this Request for Proposal (RFP) the Agency of Commerce & Community Development, Department of Tourism & Marketing (hereinafter the “State”) is seeking customer service representative(s) to answer questions via email and phone from potential travelers to Vermont. The Vermont Department of Tourism and Marketing (VDTM) operates 1-800-VERMONT, which is a phone line open to the traveling public to get their Vermont tourism questions answered. 1-800-VERMONT is operational Monday – Friday (excluding State holidays) between the hours of 8:30am – 4:30pm EST. The vendor will also answer general tourism inquiries that come in through our website, www.vermontvacation.com.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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