Active SLED Opportunity · OHIO · THE OHIO STATE UNIVERSITY

    AI-Enabled Contact Center Platform RFP

    Issued by The Ohio State University
    educationRFIThe Ohio State UniversitySol. 1110010367
    Open · 5d remaining
    DAYS TO CLOSE
    5
    due May 19, 2026
    PUBLISHED
    Apr 16, 2026
    Posting date
    JURISDICTION
    The Ohio
    education
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The Ohio State University seeks information on AI-enabled contact center platform software services, including maintenance and SaaS solutions, for public sector education use.

    Opportunity details

    Solicitation No.
    1110010367
    Type / RFx
    RFI
    Status
    Active
    Level
    education
    Published Date
    April 16, 2026
    Due Date
    May 19, 2026
    NAICS Code
    541512AI guide
    State
    Ohio
    Agency
    The Ohio State University

    Description

    **Categories:** Information retrieval or search software maintenance, Platform software as a service, Industry specific software maintenance, Contact center software **Delivery Locations:** Columbus - Ohio **Event Type:** RFI **Estimated Value:** $200,000 – $700,000 **Sector:** Public Sector

    Key dates

    1. April 16, 2026Published
    2. May 19, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

    SamSearch Platform

    Stop searching. Start winning.

    AI-powered intelligence for the right opportunities, the right leads, and the right time.