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Contract Category
20 federal contract opportunities classified as Customer Support Services.
AI Summary
The Defense Contract Management Agency is seeking information for vehicle toll management services, including electronic toll collection and customer support. This Sources Sought notice aims to identify contractors capable of fulfilling these requirements for future acquisition planning. Responses are voluntary and wil…
VA
AI Summary
USCIS has issued a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement. This opportunity is focused on automated contact center solutions and is available for interested vendors to access and respond via GSA eBuy.
VT
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is extending a bridge contract for contact center staffing support through a non-competitive modification. This service is crucial for maintaining efficient operations at the Veterans Experience Office, ensuring timely assistance to Veterans and their families. The urgency of this nee…
MD
AI Summary
The Department of Defense, specifically the Department of the Navy, is seeking sources for a web-based data collection software subscription. This software must provide real-time access to extensive public records and include features such as data analysis, customer support, and training. Interested parties should resp…
VA
AI Summary
The Department of Defense intends to award a sole source contract for CATV services, including installation, maintenance, and customer support. The contractor will ensure quality service and compliance with FCC regulations. The contract spans from January 2026 to December 2030, with options for additional years. This n…
DC
AI Summary
The Field Operations Support Services (FOSS) contract aims to provide essential customer support services for immigration benefits across 16 USCIS field offices. This urgent interim bridge contract will last three months, starting March 1, 2026, and may be extended. The solicitation will be competitive and set aside fo…
AI Summary
The Field Operations Support Services (FOSS) contract aims to provide essential customer support services for immigration benefits across 16 USCIS field offices. This urgent interim contract will last three months, starting March 1, 2026, with potential extensions. The solicitation will be competitive and set aside for…
AI Summary
The Peace Corps seeks to outsource its Domestic Customer Support and Services function to a contractor. The goal is to implement industry best practices to enhance efficiency, reduce costs, and improve customer satisfaction. Interested bidders should prepare proposals in response to this RFP.
DC
AI Summary
The Peace Corps seeks to outsource its Domestic Customer Support and Services function to a contractor. The goal is to implement industry best practices to enhance efficiency, reduce costs, and improve customer satisfaction.
DC
AI Summary
The Department of Veterans Affairs is soliciting proposals for barcode scanners designed for pharmacy services. The scanners must meet specific healthcare requirements, including durability, wireless technology, and compliance with FIPS standards. A warranty of at least three years is preferred, with additional feature…
TN
AI Summary
The Defense Human Resources Activity seeks a contractor for Travel Assistance Center Support Services for the Defense Travel Management Office. The contract includes a 9-month base period and four optional years, focusing on 24/7 travel assistance, IT system support, and coordination with DoD travel programs. The antic…
VA
AI Summary
The Department of Defense is soliciting bids for the lease of two 30K diesel-powered forklifts with fork extensions for the 4CAB MHE Outload operation at Fort Carson, CO. The contract requires comprehensive equipment rental services, including delivery, 24-hour customer support, and prompt equipment replacement in case…
CO
AI Summary
The Department of the Interior's Bureau of Indian Affairs is seeking bids for telephone support services for the Kayenta Community School. This opportunity is classified under NAICS Code 517111 and is set aside for Indian Small Business Economic Enterprises (ISBEE). Interested bidders should review the combined synopsi…
NM
AI Summary
The United States Postal Service Office of Inspector General is seeking a supplier to provide a managed IT Service Desk solution, which will act as the Single Point of Contact for all IT-related incidents and service requests. This opportunity is classified under NAICS Code 561990 and is part of a Full and Open Competi…
PA
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs intends to award a sole-source contract to Canon Medical Systems for maintenance support of MRI equipment at the Martinsburg VA Medical Center. This contract spans from May 15, 2025, to May 14, 2026, with four optional renewal years. Bidders must provide preventive maintenance and rep…
MD
DEPARTMENT OF HEALTH AND HUMAN SERVICES
AI Summary
The Department of Health and Human Services is seeking information from potential vendors for a contract to supply medications, vaccines, and medical supplies (MVMS) for Federal Occupational Health (FOH) services. This Sources Sought notice aims to gauge interest and inform project planning, with a focus on contractor-…
MD
AI Summary
The Department of Health and Human Services is seeking information from potential vendors for a medical waste disposal service through a nationwide "mail-back" program to support the Federal Occupational Health (FOH) program. This Sources Sought notice is not a solicitation but aims to gauge interest for a future Indef…
MD
AI Summary
The Department of Defense's Defense Health Agency is seeking bids for Switchboard Operator and Call Center Support Services, specifically for the Walter Reed National Military Medical Center. The solicitation has been amended to update the Performance Work Statement and change the NAICS code to 561421. A previous award…
VA
AI Summary
The Department of Education has issued a special notice regarding the Digital Customer Care initiative, originally awarded under contract number 91003119F0003. This initiative aims to enhance customer experiences for students, parents, and borrowers interacting with Federal Student Aid (FSA) programs and services. Key …
DC
AI Summary
The Department of Homeland Security, through the Federal Emergency Management Agency, is seeking customer and data support services. This opportunity is posted in accordance with FAR 5.301, indicating a justification for the need. Interested parties should review the details for potential engagement.
DC
Common questions about finding and winning Customer Support Services government contracts.