Active SLED Opportunity · CALIFORNIA · SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

    Call Center Services

    Issued by Southern California Regional Rail Authority
    localRFPSouthern California Regional Rail AuthoritySol. SP645-27
    Open · 11d remaining
    DAYS TO CLOSE
    11
    due May 5, 2026
    PUBLISHED
    Mar 19, 2026
    Posting date
    JURISDICTION
    Southern California
    local
    NAICS CODE
    561422
    AI-classified industry

    AI Summary

    Southern California Regional Rail Authority seeks proposals for call center services to provide centralized customer support for Metrolink, with a due date of May 5, 2026.

    Opportunity details

    Solicitation No.
    SP645-27
    Type / RFx
    RFP
    Status
    Bidding
    Level
    local
    Published Date
    March 19, 2026
    Due Date
    May 5, 2026
    NAICS Code
    561422AI guide
    Agency
    Southern California Regional Rail Authority

    Description

    The Authority is soliciting proposals to procure call center services to provide comprehensive, centralized customer support services on behalf of Metrolink. Pre-Bid Meeting Information: Yes Online Q&A: Yes Location Information: Department: Contracts & Procurement Address: 900 Wilshire Boulevard15th FloorLos Angeles, California90017 County: Los Angeles

    Key dates

    1. March 19, 2026Published
    2. May 5, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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