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Contract Category
13 state, local & education solicitations AI-tagged as Customer Service Software.
AI Summary
City of Homestead intends to sole source a contract to AppixSoft Corporation for software maintenance and support services covering work order, asset, customer service, and energy distribution management modules with integration to existing systems. Interested vendors may submit qualifications by July 2, 2026.
City of Homestead · Florida
AI Summary
Pinellas County seeks qualified vendors for professional services to implement, configure, integrate, and support a HubSpot-based CRM and ticketing platform to replace its legacy system. The project includes data migration, workflow automation, and integration with other systems. Proposals are due by July 14, 2026.
Pinellas County · Florida
AI Summary
Single source procurement for ZenDesk customer service ticketing system for NYS Office of Professions and Office of Teaching Initiatives, extended by one year at original bid price.
new york · new york
Department of Highway Safety and Motor Vehicles (HSMV)
AI Summary
Florida HSMV intends to enter a single source contract for Customer Service Expert System (CSES) Canopy Software.
florida · florida
AI Summary
Gilpin County, Colorado seeks a fully hosted, customizable recreation management software solution to support program registration, facility scheduling, memberships, payment processing, and reporting. The RFP requires a system with unlimited user licenses and sandbox access during evaluation.
Gilpin County · Colorado
Department of Highway Safety and Motor Vehicles (HSMV)
AI Summary
Florida Department of Highway Safety and Motor Vehicles plans a single source purchase of Customer Service Expert System software from Canopy Software, Inc.
florida · florida
AI Summary
E-470 Public Highway Authority seeks proposals for a modern Contact Center-as-a-Service solution to improve customer service with IVR, case management, AI-driven chat, and reporting. The RFP includes electronic bid submission and a recommended virtual pre-bid conference.
E-470 Public Highway Authority · Colorado
AI Summary
City of Vancouver requests proposals for a modern Parks and Recreation management system to improve customer options and service efficiency.
City of Vancouver · Washington
AI Summary
Texas A&M University Transportation Services seeks proposals for a comprehensive call center software solution to improve customer service and operational efficiency.
texas a&m university · texas
AI Summary
The City of Ann Arbor seeks a software solution for Sustainable Energy Utility billing and CRM to manage meter data, billing, and customer interactions with user-friendly interfaces for staff and customers.
Michigan · Michigan
Common questions about finding and winning Customer Service Software government contracts.