NAICS Demand Lane
Latest federal solicitations for NAICS 56142.
AI Summary
The U.S. Department of Veterans Affairs is seeking information on services to extract, decrypt, and standardize legacy call recordings for compliance with NARA mandates. This includes cloud deployment and professional services for installation and training. Interested vendors should submit a capabilities statement by J…
NJ
AI Summary
The Department of Veterans Affairs is soliciting proposals for after-hours call center services. This opportunity is classified under NAICS code 561421. Interested bidders should prepare to provide comprehensive customer support tailored to veterans' needs.
OH
AI Summary
This opportunity involves a firm-fixed-price contract for after-hours answering services for Mission Australia, including U.S. Embassy and Consulate locations. The contractor will manage calls, provide information, and direct emergencies appropriately. Bids are due by 8 July 2026, at 12 noon AEST.
DC
AI Summary
The Department of Veterans Affairs is seeking quotes for phone answering services at the Erie VAMC. This RFQ is set-aside for Service Disabled Veteran Owned Small Businesses and includes a firm-fixed price contract for a base of 6 months with three 1-year options. The expected contract start date is October 1, 2026.
PA
AI Summary
The Department of Veterans Affairs is seeking sources for telephone operator and switchboard services. This opportunity is categorized under NAICS code 561421, focusing on telephone answering services. Interested parties should respond to this sources sought notice to express their capabilities.
CA
AI Summary
The Department of Veterans Affairs is seeking vendors for Telephone Operator/Switchboard services across three locations. This Sources Sought Notice is for market research purposes only, and no solicitation is currently available. Interested contractors must respond by email with their capabilities and relevant experie…
CA
AI Summary
The US Census Bureau is seeking industry input for the 2030 Census Questionnaire Assistance (CQA) requirement. This special notice invites interested parties to provide feedback and participate in a virtual industry day on May 7, 2026. Responses to the notice are due by May 15, 2026, and registration is required for th…
AI Summary
The Department of Veterans Affairs is seeking proposals for switchboard services under a combined synopsis/solicitation. This notice extends the proposal due date and addresses vendor questions. The opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).
NY
AI Summary
The Department of Justice is seeking a telephony solution for a call center environment, providing quality voice calls to 200 user devices. The system must include call routing, monitoring capabilities, and integration with existing software. Key features include real-time reporting, call recording, and voicemail for s…
DC
AI Summary
The Department of Veterans Affairs is extending the solicitation due date for switchboard operator services at the James J. Peters facility to March 20, 2026. This presolicitation modification addresses questions and changes to the solicitation. Interested parties should prepare accordingly.
NY
How this NAICS code is represented across indexed contract sources.
Telephone Call Centers primarily provide inbound and outbound telephone call services for others, including customer service, order taking, and telemarketing. They handle large volumes of calls and often use automated systems to assist with call management.
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