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    1. Home
    2. /Gov Explore
    3. /NAICS Codes
    4. /56142

    NAICS Demand Lane

    Telephone Call Centers, Contract Opportunities

    342 total opportunities (342 active) tied to NAICS 56142 across federal, state, local, and forecast sources.
    NAICS 56142Federal + SLED342 total
    View NAICS definition →
    Total Opportunities
    342
    Across all indexed sources
    Active Estimate
    342
    Approximate active count
    Source Count
    3
    Federal, SLED, and forecast lanes

    Latest federal solicitations for NAICS 56142.

    DEPARTMENT OF VETERANS AFFAIRS

    Q999--GCH TECHNOLOGIES - VANITY SHORT CODES ANNUAL LEASE

    Active

    AI Summary

    The Department of Veterans Affairs seeks to lease and manage SMS vanity short codes for crisis text messaging services. GCH Technologies is the sole source capable of fulfilling this requirement. The contract will cover a base year with four option years, ensuring continuous access to critical crisis intervention resou…

    MD

    Posted Oct 7, 2026Due Oct 22, 2026Special NoticeNAICS 561421Sol: 36C24527Q0022
    View details→

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    THE PURPOSE OF THIS SPECIAL NOTICE IS TO NOTIFY INDUSTRY OF THE TRANSFER OF DEPARTMENT OF THE INTERIOR CONTRACT NUMBER 47QRAA19D001A/140D0425F0920 AWARDED TO HENDALL INC. ON SEPTEMBER 25, 2025, TO THE DEPARTMENT OF HEALTH AND HUMAN SERVICES (HHS) UNDER NEW

    Archived

    AI Summary

    This special notice informs industry about the transfer of a Department of the Interior contract to the Department of Health and Human Services. The contract, originally awarded to Hendall Inc., will be effective from September 16, 2026, under a new contract number.

    DC

    Posted Sep 23, 2026Due Sep 30, 2026Special NoticeNAICS 561421Sol: OMAS-ACF351673
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    Telephone Operator Support Services l KCVA | Base plus four (4) option years

    Archived

    AI Summary

    The Department of Veterans Affairs requires 24/7 telephone operator support services for the Kansas City VA Medical Center. The contractor will provide all necessary personnel and resources to deliver on-site telecommunications support. This opportunity is set aside for SDVOSBC and includes a base period plus four opti…

    KS

    Posted Sep 10, 2026Due Sep 17, 2026SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C25526Q0654
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    TELEPHONE OPERATOR SUPPORT SERVICES L KCVA | BASE PLUS FOUR (4) OPTION YEARS

    Archived

    AI Summary

    The Department of Veterans Affairs seeks a contractor to provide 24/7 telephone operator services for the Kansas City VA Medical Center. This opportunity includes a base contract with four option years, requiring comprehensive personnel and management resources. The solicitation will be released around September 10, 20…

    KS

    Posted Sep 10, 2026Due Sep 17, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C25526Q0654_1
    View details→

    DEPT OF DEFENSE

    INTENT TO AWARD SOLE SOURCE - CALLEGRA VOICEMAIL MAINTENANCE

    Archived

    AI Summary

    The Department of Defense intends to award a sole source contract for Callegra voicemail maintenance services. This includes support for Callegra.UC systems, Windows 2019, and Microsoft SQL 2019 software, ensuring interoperability with existing DOD systems. On-site service may be provided as needed, with free version u…

    Posted Sep 3, 2026Due Sep 8, 2026Special NoticeNAICS 561421
    View details→

    DEPT OF DEFENSE

    Civilian Human Resources Benefits Contact Center (HRBCC)

    Archived

    AI Summary

    The Department of the Navy is seeking a contractor to provide dedicated personnel and management for the Civilian HR Benefits Contact Center. This includes support for current and separated Navy civilian employees regarding various federal employee benefits. Interested parties should respond to this sources sought noti…

    VA

    Posted Sep 3, 2026Due Sep 16, 2026Sources SoughtNAICS 561422Sol: N69199HRBCCFY27
    View details→

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    SOURCES SOUGHT - NURSE ADVICE/NURSE TRIAGE TELEPHONE SERVICES

    Archived

    AI Summary

    The Indian Health Service is seeking capable Indian-owned enterprises to provide Nurse Advice/Nurse Triage Telephone Services. This sources sought notice is for market research to determine acquisition strategies. The contract will have a one-year base period and four option years, starting tentatively on 01/01/2027. I…

    AZ

    Posted Aug 11, 2026Due Aug 20, 2026Sources SoughtNAICS 561421Sol: IHS1529148
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    DD01--WILMAC Call Recording Extraction Service Base New requirement

    Archived

    AI Summary

    The U.S. Department of Veterans Affairs is seeking information on services to extract, decrypt, and standardize legacy call recordings for compliance with NARA mandates. This RFI is part of a technology transformation involving cloud deployment and professional services. Interested vendors should submit their capabilit…

    NJ

    Posted Aug 7, 2026Due Jun 17, 2026Sources SoughtNAICS 561422Small Business Set Aside - TotalSol: 36C10B26Q0450
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Archived

    AI Summary

    The VA Palo Alto Health Care System is seeking a contractor to provide thirteen telephone operator and switchboard operators. This opportunity is categorized under NAICS code 561421 and is not subject to Simplified Acquisition Procedures. Interested bidders should refer to the solicitation and performance work statemen…

    CA

    Posted Aug 6, 2026Due Aug 10, 2026SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C26126Q0978
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    R426--FY26 SWITCHBOARD SERVICES (B+ OPT4)

    Archived

    AI Summary

    The Department of Veterans Affairs is seeking switchboard services for the Northport facility. This presolicitation addresses formatting issues related to the services required. Interested parties should note the set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).

    NY

    Posted Aug 4, 2026Due May 4, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24226Q0358
    View details→

    Source mix

    How this NAICS code is represented across indexed contract sources.

    federal
    250
    sled
    83
    forecast
    9

    Related NAICS Codes

    • 56, Administrative and Support and Waste Management and Remediation Services→
    • 561, Administrative and Support Services→
    • 5611, Office Administrative Services→
    • 56111, Office Administrative Services→
    • 561110, Office Administrative Services→
    • 5612, Facilities Support Services→
    • 56121, Facilities Support Services→
    • 561210, Facilities Support Services→
    • 5613, Employment Services→
    • 56131, Employment Placement Agencies and Executive Search Services→

    Explore

    • 56142 Definition→
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    About NAICS 56142

    Telephone Call Centers primarily provide inbound and outbound telephone call services for others, including customer service, order taking, and telemarketing. They handle large volumes of calls and often use automated systems to assist with call management.

    Read the full NAICS definition →