NAICS Demand Lane

    Telephone Call Centers — Contract Opportunities

    290 total opportunities (290 active) tied to NAICS 56142 across federal, state, local, and forecast sources.
    NAICS 56142Federal + SLED290 total
    Total Opportunities
    290
    Across all indexed sources
    Active Estimate
    290
    Approximate active count
    Source Count
    3
    Federal, SLED, and forecast lanes

    Latest federal solicitations for NAICS 56142.

    AI Summary

    The Department of Veterans Affairs is seeking offers for phone answering services at the Erie VAMC. This opportunity is set-aside for small business concerns, specifically SDVOSB. The solicitation number is 36C24427Q0002, and it includes specific requirements outlined in the Performance Work Statement. Interested vendo…

    PA

    Posted Jun 22, 2026Due Jul 3, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24427Q0002
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    AI Summary

    The U.S. Army Contracting Command is seeking capability statements for Information Resource Center Support Services at Rock Island Arsenal. This Sources Sought Notice aims to identify qualified sources to provide personnel, equipment, and services necessary for inquiry management. Interested parties should submit their…

    IL

    Posted Jun 16, 2026Due Jun 30, 2026Sources SoughtNAICS 561421Sol: W519TC-26-R-IRCS
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    AI Summary

    The U.S. Department of Veterans Affairs is seeking information on services to extract, decrypt, and standardize legacy call recordings for compliance with NARA mandates. This includes cloud deployment and professional services for installation and training. Interested vendors should submit a capabilities statement by J…

    NJ

    Posted Jun 10, 2026Due Jun 17, 2026Sources SoughtNAICS 561422Total Small Business Set-Aside (FAR 19.5)Sol: 36C10B26Q0450
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    AI Summary

    The Department of Veterans Affairs is soliciting proposals for after-hours call center services. This opportunity is classified under NAICS code 561421. Interested bidders should prepare to provide comprehensive customer support tailored to veterans' needs.

    OH

    Posted Jun 9, 2026Due Jun 15, 2026SolicitationNAICS 561421Sol: 36C25026Q0418
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    AI Summary

    This opportunity involves a firm-fixed-price contract for after-hours answering services for Mission Australia, including U.S. Embassy and Consulate locations. The contractor will manage calls, provide information, and direct emergencies appropriately. Bids are due by 8 July 2026, at 12 noon AEST.

    DC

    Posted Jun 5, 2026Due Jul 8, 2026SolicitationNAICS 561421Sol: 19AS2026Q0016
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    AI Summary

    The Department of Veterans Affairs is seeking quotes for phone answering services at the Erie VAMC. This RFQ is set-aside for Service Disabled Veteran Owned Small Businesses and includes a firm-fixed price contract for a base of 6 months with three 1-year options. The expected contract start date is October 1, 2026.

    PA

    Posted Jun 3, 2026Due Jun 18, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24427Q0001
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    AI Summary

    The Department of Veterans Affairs is seeking sources for telephone operator and switchboard services. This opportunity is categorized under NAICS code 561421, focusing on telephone answering services. Interested parties should respond to this sources sought notice to express their capabilities.

    CA

    Posted May 28, 2026Due Jun 9, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0597
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    AI Summary

    The Department of Veterans Affairs is seeking vendors for Telephone Operator/Switchboard services across three locations. This Sources Sought Notice is for market research purposes only, and no solicitation is currently available. Interested contractors must respond by email with their capabilities and relevant experie…

    CA

    Posted May 21, 2026Due Jun 1, 2026Sources SoughtNAICS 561421Sol: 36C26126Q0747
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    AI Summary

    The US Census Bureau is seeking industry input for the 2030 Census Questionnaire Assistance (CQA) requirement. This special notice invites interested parties to provide feedback and participate in a virtual industry day on May 7, 2026. Responses to the notice are due by May 15, 2026, and registration is required for th…

    Posted May 5, 2026Due May 15, 2026Special NoticeNAICS 561422Sol: YA1323-26-CQASN-0002
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    AI Summary

    The Department of Veterans Affairs is seeking proposals for switchboard services under a combined synopsis/solicitation. This notice extends the proposal due date and addresses vendor questions. The opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).

    NY

    Posted May 1, 2026Due May 6, 2026Combined Synopsis/SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business Set AsideSol: 36C24226Q0358
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    Source mix

    How this NAICS code is represented across indexed contract sources.

    federal
    235
    sled
    48
    forecast
    7

    About NAICS 56142

    Telephone Call Centers primarily provide inbound and outbound telephone call services for others, including customer service, order taking, and telemarketing. They handle large volumes of calls and often use automated systems to assist with call management.

    Read the full NAICS definition →

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