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    1. Home
    2. /Gov Explore
    3. /NAICS Codes
    4. /56142

    NAICS Demand Lane

    Telephone Call Centers, Contract Opportunities

    328 total opportunities (328 active) tied to NAICS 56142 across federal, state, local, and forecast sources.
    NAICS 56142Federal + SLED328 total
    View NAICS definition →
    Total Opportunities
    328
    Across all indexed sources
    Active Estimate
    328
    Approximate active count
    Source Count
    3
    Federal, SLED, and forecast lanes

    Latest federal solicitations for NAICS 56142.

    DEPARTMENT OF VETERANS AFFAIRS

    TELEPHONE OPERATOR SUPPORT SERVICES L KCVA | BASE PLUS FOUR (4) OPTION YEARS

    Active

    AI Summary

    The Department of Veterans Affairs requires 24/7 telephone operator support services for the Kansas City VA Medical Center. The contractor will provide all necessary personnel and resources as outlined in the Performance Work Statement. This opportunity is set aside for SDVOSBC and includes a base period plus four opti…

    KS

    Posted Sep 10, 2026Due Sep 17, 2026SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C25526Q0654
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    TELEPHONE OPERATOR SUPPORT SERVICES L KCVA | BASE PLUS FOUR (4) OPTION YEARS

    Active

    AI Summary

    The Department of Veterans Affairs seeks a contractor to provide 24/7 telephone operator services for the Kansas City VA Medical Center. This opportunity includes a base contract with four option years, requiring comprehensive personnel and management resources. The solicitation will be released around September 10, 20…

    KS

    Posted Sep 10, 2026Due Sep 17, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C25526Q0654_1
    View details→

    DEPT OF DEFENSE

    INTENT TO AWARD SOLE SOURCE - CALLEGRA VOICEMAIL MAINTENANCE

    Archived

    AI Summary

    The Department of Defense intends to award a sole source contract for Callegra voicemail maintenance services. This includes support for Callegra.UC systems, Windows 2019, and Microsoft SQL 2019 software, ensuring interoperability with existing DOD systems. On-site service may be provided as needed, with free version u…

    Posted Sep 3, 2026Due Sep 8, 2026Special NoticeNAICS 561421
    View details→

    DEPT OF DEFENSE

    CIVILIAN HUMAN RESOURCES BENEFITS CONTACT CENTER (HRBCC)

    Active

    AI Summary

    The Department of the Navy is seeking a contractor to provide dedicated personnel and management for the Civilian HR Benefits Contact Center. This includes support for current and separated Navy civilian employees regarding various federal employee benefits programs. Interested parties should respond to this sources so…

    VA

    Posted Sep 3, 2026Due Sep 16, 2026Sources SoughtNAICS 561422Sol: N69199HRBCCFY27
    View details→

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    SOURCES SOUGHT - NURSE ADVICE/NURSE TRIAGE TELEPHONE SERVICES

    Archived

    AI Summary

    The Indian Health Service is seeking capable Indian-owned enterprises to provide Nurse Advice/Nurse Triage Telephone Services. This sources sought notice is for market research to determine acquisition strategies. The contract will have a one-year base period and four option years, starting tentatively on 01/01/2027. I…

    AZ

    Posted Aug 11, 2026Due Aug 20, 2026Sources SoughtNAICS 561421Sol: IHS1529148
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Archived

    AI Summary

    The VA Palo Alto Health Care System is seeking a contractor to provide thirteen telephone operator and switchboard operators. This opportunity is categorized under NAICS code 561421 and is not subject to Simplified Acquisition Procedures. Interested bidders should refer to the solicitation and performance work statemen…

    CA

    Posted Aug 6, 2026Due Aug 10, 2026SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C26126Q0978
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    R426--FY26 SWITCHBOARD SERVICES (B+ OPT4)

    Archived

    AI Summary

    The Department of Veterans Affairs is seeking switchboard services for the Northport facility. This presolicitation addresses formatting issues related to the services required. Interested parties should note the set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC).

    NY

    Posted Aug 4, 2026Due May 4, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24226Q0358
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    R426--ME | Telephone Operating Services l KCVA | Tentative Dates: 10/1/2026 - 9/30/2031

    Archived

    AI Summary

    The Department of Veterans Affairs is seeking qualified contractors to provide Telephone Operating Services for the Kansas City VAMC. This Sources Sought Notice is for market research purposes only and does not constitute a solicitation. Interested parties should submit their capabilities by August 4, 2026.

    KS

    Posted Jul 31, 2026Due Aug 4, 2026Sources SoughtNAICS 561421Sol: 36C25526Q0569
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    Telephone Operator/Switchboard Services - San Francisco VA Health Care System

    Archived

    AI Summary

    The San Francisco VA Health Care System is seeking a contractor to provide four telephone operator/switchboard operators. This opportunity is part of a solicitation under NAICS code 561421, focusing on telephone services for veterans. Interested bidders should refer to the attached solicitation and performance work sta…

    CA

    Posted Jul 28, 2026Due Aug 10, 2026SolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C26126Q0970
    View details→

    DEPARTMENT OF VETERANS AFFAIRS

    R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)

    Archived

    AI Summary

    The Department of Veterans Affairs requires Telephone Switchboard Operator Services, including handling various types of calls. This opportunity is set aside for SDVOSB vendors, and responses must be submitted via email. The solicitation package will be available on SAMS around July 28, 2026, with a closing date of Aug…

    FL

    Posted Jul 28, 2026Due Aug 10, 2026PresolicitationNAICS 561421Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C24826Q0971
    View details→

    Source mix

    How this NAICS code is represented across indexed contract sources.

    federal
    247
    sled
    72
    forecast
    9

    Related NAICS Codes

    • 56, Administrative and Support and Waste Management and Remediation Services→
    • 561, Administrative and Support Services→
    • 5611, Office Administrative Services→
    • 56111, Office Administrative Services→
    • 561110, Office Administrative Services→
    • 5612, Facilities Support Services→
    • 56121, Facilities Support Services→
    • 561210, Facilities Support Services→
    • 5613, Employment Services→
    • 56131, Employment Placement Agencies and Executive Search Services→

    Explore

    • 56142 Definition→
    • Browse NAICS Codes→
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    • Browse by State→

    About NAICS 56142

    Telephone Call Centers primarily provide inbound and outbound telephone call services for others, including customer service, order taking, and telemarketing. They handle large volumes of calls and often use automated systems to assist with call management.

    Read the full NAICS definition →