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    Home/News/Topics/Contact Centers

    Topics

    Contact Centers

    1 signal

    Signals

    Artificial IntelligenceCloud ServicesInformation TechnologyContact CentersFederal ITContract
    7 days ago

    USCIS Plans $50M–$100M Camp Springs Contact Center Competition

    USCIS expects to compete a follow-on Enterprise Contact Center Experience 2 contract valued at $50 million to $100 million, with a solicitation anticipated March 1, 2027. The opportunity covers cloud-smart, AI-enabled contact center services in Camp Springs through December 30, 2032, and could draw competition against incumbent AT&T.