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      Home/News/Topics/Public Service Delivery

      Topics

      Public Service Delivery

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      Artificial IntelligenceInformation TechnologyPublic Service DeliveryDigital TransformationGovernment ProcurementGeneral
      7 days ago

      DPSA Unveils Batho Pele AI Chatbot to Enhance Public Service Delivery

      The South African Department of Public Service and Administration is launching the Batho Pele AI Chatbot in a partnership with Meta and Juicetel. This innovative tool improves public service efficiency by providing instant access to policy updates in multiple languages, signaling new procurement opportunities for tech firms in public sector services.