Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.

About PSC 7E20

PSC 7E20 is a federal product code classifying acquisitions related to hardware, software, and other equipment for end user client computing including tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (a/v, vtc) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. a/v and vtc includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). helpdesk and deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.. As a product code (starting with 7), this code belongs to the Federal Supply Classification (FSC) system, where it also maps to National Stock Numbers (NSN).